HR REPRESENTATIVE

About the Role

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport, and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

We are seeking an HR Representative for our Riverville Paper Mill in Gladstone, VA.

Position Summary

The Human Resources Representative is responsible for providing administrative and human resource generalist support to the manufacturing facility, ensuring effective application of all human resource activities, and providing administrative and clerical support to the General Manager and other managerial positions.

Responsibilities

• Handle administrative functions for salaried and hourly employees, including performance appraisals, personnel requisitions, job descriptions, new hire process, affirmative action program, employee relation projects, training and development, and leaves of absence.
• Plan, coordinate, and implement new hire employee orientation for both salaried and hourly employees, ensuring adherence to HR policies and procedures.
• Maintain department files, including personnel, medical, family leave, and workers’ compensation records.
• Input employee data into the Human Resource Management System (HRMS).
• Serve as the point of contact for Disability Management Associates (DMA) for all leaves of absence that could be covered by disability and/or FMLA.
• Act as the FMLA coordinator for the facility, processing paperwork and monitoring FMLA and short-term disability.
• Liaise with relevant parties to respond to and monitor workers’ compensation cases and unemployment claims.
• Serve as a point of contact for employee concerns, working with employees and management to resolve issues and keeping the Area Human Resources Manager informed of potential legal matters.
• Assist employees with health and welfare benefits and payroll-related issues, enlisting corporate support when needed.
• Plan and organize employee functions such as annual outings, service award ceremonies, holiday celebrations, meetings, and luncheons.
• Assist in developing company responses to legal issues, including unemployment hearings, EEO charges, and workers’ compensation hearings.
• Provide administrative and clerical support to management personnel.
• Uphold company policies and procedures, share beneficial information with the team, and find ways to improve service delivery to customers.

Qualifications

• Bachelor’s degree in human resources preferred.
• Two (2) years of previous related work experience.
• Strong appreciation for the retention and management of confidential information.
• Ability to work well under pressure, multi-task, and build sound relationships with internal and external customers.
• Excellent communication, analytical, organizational, interpersonal, and computer skills.
• Capability to make independent, sound decisions through creative problem-solving.
• Strong listening and evaluating skills.
• Ability to communicate effectively with both management and hourly personnel.
• Demonstrated leadership behaviors.
• Strong understanding of broad-range HR issues.
• Ability to act and think independently with minimal supervision, manage projects, meet deadlines, organize documents, and adapt to shifting priorities.
• Previous experience working in a team or strong understanding of the importance of open communication and information sharing.

Pay

Starting salary range: $62,400-$78,000.

Benefits

• Excellent Medical, Dental, and Vision coverage.
• 401k with company matching.
• Retirement Savings Plan.
• Educational Assistance Program.
• 11 paid holidays.
• Three weeks of paid vacation per calendar year (pro-rata during the initial year based on start date).
• Employee Assistance Program (EAP).
• Automatic enrollment in life, AD&D, and disability coverages upon hire.

Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.