HR & Recruiter for Home Care Business

About the role

Homewatch CareGivers of Yorba Linda is a locally owned and operated home care company serving seniors, adults, and families throughout North Orange County and surrounding communities. We provide non-medical in-home care that helps clients remain safe, independent, and comfortable in their homes. We are hiring an HR & Recruiter to help lead the employee and caregiver operations side of our home care office.

Responsibilities

• Partner with our recruiting vendor, who will provide first-level candidate sourcing and screening. Conduct second-level caregiver interviews and determine whether candidates are a strong fit for the company. Make caregiver hiring decisions in alignment with company standards and operational needs.
• Caregiver onboarding from offer through start of care. Ensure new hires complete all required documentation, training, background requirements, and compliance steps before beginning work. Communicate clearly with applicants and new hires throughout the hiring and onboarding process.
• Serve as a key point of contact for caregiver questions, concerns, attendance issues, documentation issues, and workplace expectations. Coach caregivers on performance, attendance, communication, reliability, and professionalism. Issue or assist with caregiver corrective actions, disciplinary documentation, and separations when needed.
• Document caregiver concerns, incidents, call-offs, performance issues, and follow-up actions. Support a professional caregiver culture built on accountability, respect, and clear communication. Conduct caregiver check-ins and help identify concerns before they become larger problems.
• Aid in payroll preparation, timesheet review, missed punches, corrections, and supporting documentation. Support billing and invoicing preparation, including reviewing schedules, notes, and payroll/billing discrepancies. Help reconcile scheduling records with payroll and billing needs.
• Assist with long-term care insurance billing and documentation as needed. Maintain administrative checklists and recurring office workflows. Serve as one of the first points of contact for incoming calls, caregivers, applicants, visitors, and general office communication. Communicate regularly with caregivers regarding onboarding, compliance items, scheduling questions, documentation, and general support.
• Provide administrative support to the sales and business development team. Help prepare referral packets, mailers, event materials, and follow-up items. Assist with CRM updates, lead entry, and sales support tasks as needed. Support client-related administrative tasks when needed. Help ensure strong handoffs between sales, scheduling, care management, and caregiver operations.

Qualifications

• Prior HR, staffing, office management, healthcare, home care, or operations experience.
• Strong communication skills, both written and verbal.
• Ability to work full-time, on-site in Yorba Linda, CA.
• Ability to participate in the office on-call rotation.
• Strong follow-through and attention to detail.
• Able to handle confidential employee, client, and business information.
• Ability to pass required background checks.
• Valid driver’s license and reliable transportation preferred.

Skills

• Highly organized and detail-oriented.
• Comfortable making decisions and owning outcomes.
• Strong on the phone and comfortable speaking with caregivers, applicants, families, and team members.
• Professional, calm, and steady under pressure.
• Able to manage multiple priorities in a fast-paced small office.
• Comfortable holding caregivers accountable while still treating people with respect.
• Strong with follow-through, documentation, and deadlines.
• Able to maintain confidentiality with employee, client, and business information.
• Able to pass required background checks.

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Competitive salary
• Dental insurance
• Free food & snacks
• HR & Recruiter for Home Care Business
• $65,000 – $75,000/year
• Full-Time | Salaried | On-Site | Yorba Linda, CA