HR Project Manager (DLD)

Job ID: DLD-HR-Project-Manager. Hybrid work schedule.

About the role

Leads the planning and execution of HR and enterprise-wide initiatives. Develops and manages project plans, ensuring alignment with business goals, timelines, and budgets. Uses project management tools to track progress, drive effective communication, and collaborate with Operations, Support Center partners, and subject matter experts to create impactful initiatives and implementations. Manages cross-functional projects to elevate operational excellence and leads a team of associates, developing and coaching them to elevate their performance.

Responsibilities

• Leads the planning, execution, and delivery of key HR projects and programs that support Field Operations, Support Center, and enterprise-wide initiatives.
• Oversees all phases of the project lifecycle, from concept to completion, ensuring alignment with business strategies, learning objectives, and organizational values.
• Develops and executes project plans that outline scope, objectives, deliverables, timelines, resources, risks, and budgets to ensure alignment with stakeholder expectations and company goals.
• Continuously monitors project performance, identifies gaps or potential delays, and proactively adjusts plans to maintain momentum and deliver high-quality outcomes on time and within budget.
• Leads a team of HR Decentralized Learning program professionals, developing and coaching associates to elevate their performance. Works with leadership team on recruiting, selecting, and retaining the team staff.
• Utilizes project management tools (e.g., Monday.com) to organize and manage workflows, track key milestones, document dependencies, and communicate project status updates clearly and consistently. Establishes project dashboards and reporting routines to ensure visibility and accountability across teams.
• Leads the team to support and manage Decentralized Learning team training programs. Serves as a strategic partner with the Decentralized Implementation.
• Collaborates with senior leaders, stakeholders, and subject matter experts to diagnose performance challenges, align on business needs, and co-design and implement solutions that build capability and drive measurable results.
• Facilitates cross-functional collaboration and promotes strong working relationships between DLD and other departments.
• Champions a culture of continuous improvement within the DLD team by establishing processes and routines for post-project evaluations, lessons learned, and knowledge sharing.
• Promotes the use of DLD best practices, project management standards, and data-driven decision making to enhance effectiveness and efficiency across all initiatives.
• Prepares and delivers executive-level briefings, project updates, business reviews, status summaries, and leadership presentations that clearly communicate progress, risks, decisions, and impact.

Work Environment

Office conditions; travel to store and/or Support Center environment: 25%.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• Minimum five years of training, HR, or restaurant operation experience with increasing project management responsibility, preferably in a retail/hospitality environment.
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay

M2: $112,500 - $158,000 / Annual. Within the range, individual pay is determined using various factors, including work location and experience.

Benefits

• Hybrid work schedule.
• 401K with company match.
• Yearly bonus opportunity.
• Full medical, dental, and vision insurance.
• On-site fitness center, biometric screen, and flu shot clinic.
• Discounts at Panda restaurants, theme parks, and gym memberships.
• Paid time off starting at 15 days with 7 federal holidays.
• Continuous education assistance and scholarships.
• Income protection including Disability, Life, and AD&D insurance.
• Bereavement leave.