HR/People Operations Specialist

Responsibilities

• Manage end-to-end employee lifecycle processes including onboarding, offboarding, and internal transitions
• Maintain accurate employee records and ensure data integrity across HR systems
• Serve as a first point of contact for employee queries related to HR policies, benefits, and processes
• Coordinate and deliver seamless onboarding experiences for new hires
• Partner with hiring managers and cross-functional teams to ensure successful employee integration
• Support employee engagement initiatives, events, and programs
• Manage and maintain HRIS and other HR/People systems
• Generate reports and dashboards to support People analytics and decision-making; ensure data accuracy, confidentiality, and compliance
• Ensure compliance with local labor laws and company policies
• Support audits, documentation, and regulatory requirements
• Aid in updating and maintaining employee handbook and relevant HR policies
• Support administration of compensation and benefits programs
• Partner with Finance on payroll inputs, ad-hocs audits, and reporting
• Aid in benefits enrollment and employee queries
• Support recruiting operations including interview scheduling, candidate communication, and offer coordination
• Assist in implementing People programs and process improvements
• Contribute to building scalable processes and documentation
• Support day-to-day HR operations, including onboarding, offboarding, and employee lifecycle administration
• Maintain and proactively audit employee data in HR systems, ensuring accuracy and confidentiality
• Assist with monthly and ad-hoc HR reporting and analytics (headcount, attrition, compensation tracking/changes, etc.)
• Partner with the HR Generalist on employee relations, policies, documentation, and compliance initiatives
• Coordinate and support key HR processes such as performance reviews, benefits administration, and internal communications
• Respond to employee inquiries and provide a high level of service and support
• Support cross-functional, global operational initiatives led by the HR team (L&D initiatives, All Hands, etc.)

Requirements

• Strong understanding of HR processes and employment practices
• Proactive, problem-solving mindset with a bias toward action
• 3-5+ years of experience in HR, People Ops, or a related field
• Strong organizational skills and keen attention to detail
• Ability to handle sensitive information with discretion
• Experience with HRIS systems and tools (e.g., Justworks, Rippling, Workday, BambooHR, etc.)
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment where flexibility is key
• Familiarity with modern recruiting tools and ATS platforms
• Experience supporting global or distributed teams
• Exposure to compliance across multiple jurisdictions
• Interest in People analytics, systems, and process improvement
• Strong ownership mindset and ability to manage multiple priorities