HR/People Operations Specialist

Responsibilities

• Manage end-to-end employee lifecycle processes including onboarding, offboarding, and internal transitions
• Maintain accurate employee records and ensure data integrity across HR systems
• Serve as a first point of contact for employee queries related to HR policies, benefits, and processes
• Support documentation, letters, and HR-related communications
• Career Development & Employee Experience
• Coordinate and deliver seamless onboarding experiences for new hires
• Partner with hiring managers and cross-functional teams to ensure successful employee integration
• Support employee engagement initiatives, events, and programs
• HR Systems & Data Management
• Manage and maintain HRIS and other HR/People systems
• Generate reports and dashboards to support People analytics and decision-making; ensure data accuracy, confidentiality, and compliance
• Compliance & Policies
• Ensure compliance with local labor laws and company policies
• Support audits, documentation, and regulatory requirements
• Affirmation of employee handbook and relevant HR policies
• Compensation, Benefits & Payroll Support
• Support administration of compensation and benefits programs
• Partner with Finance on payroll inputs, ad-hoc audits, and reporting
• Affirmation of benefits enrollment and employee queries
• Recruiting Coordination
• Support recruiting operations including interview scheduling, candidate communication, and offer coordination
• Partnership with Talent Acquisition to ensure a smooth candidate experience
• People Programs & Initiatives
• Affirmation of People programs and process improvements; contribution to building scalable processes and documentation
• Support day-to-day HR operations, including onboarding, offboarding, and employee lifecycle administration
• Maintenance and proactive auditing of employee data in HR systems, ensuring accuracy and confidentiality
• Affirmation of monthly and ad-hoc HR reporting and analytics (headcount, attrition, compensation tracking/changes, etc.)
• Partnership with the HR Generalist on employee relations, policies, documentation, and compliance initiatives
• Coordination and support of key HR processes such as performance reviews, benefits administration, and internal communications
• Response to employee inquiries and provision of a high level of service and support
• Help scheduling candidate interviews for the North America team to support our hiring needs
• Support cross-functional, global operational initiatives led by the HR team (L&D initiatives, All Hands, etc.)

Requirements

• Strong understanding of HR processes and employment practices
• Proactive, problem-solving mindset with a bias toward action
• 3-5+ years of experience in HR, People Ops, or a related field
• Strong organizational skills and keen attention to detail
• Ability to handle sensitive information with discretion
• Experience with HRIS systems and tools (e.g., Justworks, Rippling, Workday, BambooHR, etc.)
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment where flexibility is key
• Familiarity with modern recruiting tools and ATS platforms
• Experience supporting global or distributed teams
• Exposure to compliance across multiple jurisdictions
• Interest in People analytics, systems, and process improvement
• Strong ownership mindset and ability to manage multiple priorities

Why Netomi

• Opportunity to play a key role in shaping employee experience at a fast-growing AI company
• Work closely with leadership and cross-functional teams
• High-impact role with room to grow and expand responsibilities
• Collaborative, fast-paced, and people-first culture