HR Operations Supervisor

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs. Premise's mission is to help people get, stay, and be well.

About the role

This is a full-time, hybrid HR Operations Supervisor role located in Brentwood, TN. The HR Operations Supervisor will oversee the day-to-day people and process management of the HR Operations team dedicated to either the HR General or Onboarding workstreams. The role focuses on delivering project initiatives, providing consultative internal client support, and implementing best practices and process improvements.

Responsibilities

• Supervise a team of HR Operations Coordinators focused on either HR General or Onboarding workstreams.
• Manage an active caseload for their assigned area and serve as the Tier 2 escalation point for their team.
• Partner with the Manager, HR Operations on the development and implementation of operational training for the team.
• Manage the growth and maintenance of the HR knowledge base for their respective area of responsibility.
• Lead the HR Ops audit process, including client-specific requests and legal requirements.
• Work closely with the Manager, HR Operations to establish and track metrics and objectives.
• Identify, document, and implement best practices for assigned areas.
• Lead, assist, or take responsibility for special projects as assigned.

Requirements

• Bachelor’s degree or equivalent HR experience.
• Experience and working knowledge of HRIS and/or Payroll systems.
• 3+ years of relevant experience in Human Resources.
• Demonstrated ability to prioritize work and multitask.
• Strong communication and interpersonal skills.
• Detail-oriented with strong problem-solving skills.
• Understanding of the importance of partnership, collaboration, and shared resources with team members at all levels.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) program with company match.
• Paid holidays and vacation time.
• Company-sponsored wellness program.
• Employee Assistance Program (EAP).
• Access to virtual primary care and virtual behavioral health at no cost for team members and their dependents.

Additional benefits can be viewed here.