HR Operations Specialist

About the role

Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, dedicated to excellence, innovation, and growth. As an HR Operations Specialist, you will support the Human Resources team and enhance the employee experience.

Responsibilities

• Manage the HR shared services inbox and phone line, responding to inquiries in a timely and professional manner.
• Deliver exceptional HR customer service by supporting team members throughout the employment lifecycle and resolving HR-related inquiries.
• Serve as the primary HR point of contact for Human Resources Business Partners (HRBPs), supervisors, managers, and team members on HR policies, processes, and employment-related questions.
• Coordinate all pre-employment activities, including background checks, drug screens, physicals, MVR reviews, employment eligibility requirements, and third-party vendor enrollment.
• Review and evaluate pre-employment screening results, ensuring compliance with company policy and applicable laws.
• Manage all candidate and hiring manager communications, creating and maintaining new hire records in Workday, and coordinating new hire orientation sessions.
• Coordinate the ordering and renewal of required business licenses and sales permits in applicable markets.
• Process and maintain I-9 documentation for all team members, ensuring compliance with federal employment eligibility requirements.
• Facilitate employee job changes, maintain accurate employee records, and partner with HRBPs and hiring managers to support the employee lifecycle.
• Maintain accurate Workday records, ensuring employee data aligns with timekeeping and scheduling systems.
• Support the separation process, including final documentation, system updates, exit communications, and coordination with Payroll and Benefits.
• Administer the Workers' Compensation process and provide support for unemployment claims.
• Participate in process improvement initiatives and HR projects to support operational excellence and evolving business needs.

Requirements

• Excellent verbal, written, and interpersonal communication skills with the ability to build positive working relationships at all levels of the organization.
• Strong organizational, time management, and follow-through skills with exceptional attention to detail.
• Ability to manage multiple priorities, projects, and competing deadlines in a fast-paced environment.
• Demonstrated ability to handle sensitive and confidential information with professionalism and discretion.
• Ability to work with a strong sense of urgency while maintaining accuracy and quality.
• Intermediate/Advanced knowledge of Microsoft Excel, including advanced functions such as PivotTables, VLOOKUP/XLOOKUP, and formulas.
• Minimum of 2 years of experience in payroll processing, recruiting, or general Human Resources role.
• Experience with Workday Payroll is preferred.
• Experience using an Applicant Tracking System (ATS) and Human Resources Information System (HRIS - Workday preferred).
• Experience supporting employee benefits administration, including medical, dental, vision, life insurance, disability, and 401(k) plans.
• Experience administering workplace leave programs, including Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) accommodations, Workers' Compensation, and disability leave programs.
• Working knowledge of applicable federal, state, and local employment laws and HR compliance requirements.
• Demonstrated ability to review, interpret, and evaluate pre-employment screening results, including background checks, motor vehicle records (MVRs), and drug screening results, and make employment eligibility determinations in accordance with company policy and applicable laws.

Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Equivalent combination of education, training, and relevant Human Resources experience may be considered in lieu of a degree.

Skills

• Intermediate/Advanced knowledge of Microsoft Excel, including advanced functions such as PivotTables, VLOOKUP/XLOOKUP, and formulas.

Benefits

• Comprehensive health benefits and programs, including medical, dental, vision, life insurance, health savings and flexible spending accounts.
• Other benefits for eligible team members include 401(k) with an employer match, short term disability coverage, company-paid long term disability insurance, generous paid time off (PTO) plans and paid parental leave.

Pay

The expected pay range for this role is $43,268 - $62,000. Pay is based on several factors including, but not limited to, labor markets, education, candidate experience, certifications, etc.