HR Operations, Benefits & HRIS Manager

About the role

The HR Operations Manager – Benefits & HRIS leads two critical areas of FEG’s People function: employee benefits and HR technology/data management. This role owns the administration, effectiveness, and employee experience of FEG’s benefit programs and serves as the functional owner of the HRIS ecosystem. The Manager also oversees payroll through a dedicated payroll team member and supports compensation administration, compliance, and continuous improvement across HR Operations.

Responsibilities

• Benefits Administration & Employee Wellbeing
  • Own administration of medical, dental, vision, life, disability, HSA/FSA, and related health and welfare plans.
  • Lead 401(k) administration, including eligibility, enrollment, contributions, notices, audits, testing coordination, and vendor partnership.
  • Lead annual benefits renewals and open enrollment, including plan design support, communications, system configuration, testing, and implementation.
  • Oversee FMLA and other leave programs, workers’ compensation, disability administration, and return-to-work coordination.
  • Manage wellness initiatives and relationships with brokers, carriers, retirement providers, leave administrators, and other benefit vendors.
  • Serve as the escalation point for complex benefits, retirement, leave, and workers’ compensation issues; ensure required notices and filings are accurate and timely.
• HRIS, Data Integrity & Systems Integration
  • Serve as functional owner of FEG’s HRIS and related People technology platforms, with Paylocity experience strongly preferred.
  • Maintain high standards for employee data accuracy, system controls, security, compliance, and reporting integrity.
  • Lead system configuration, testing, upgrades, workflow improvements, and integrations across HRIS, payroll, benefits, recruiting, learning, engagement, and Finance systems.
  • Build recurring dashboards and workforce reporting for HR, Finance, and Operations; translate data into actionable insights.
  • Establish data standards, audits, user roles, documentation, and quality-control processes that support a growing multi-location organization.
  • Use automation, AI, and emerging technology to simplify transactions, improve self-service, and strengthen the employee experience.
• Payroll Oversight & Compensation Administration
  • Manage and develop the team member responsible for day-to-day multi-state payroll processing; ensure strong controls, reconciliations, and timely issue resolution.
  • Coordinate HRIS, payroll, benefits, and Finance processes to ensure accurate pay, deductions, taxes, and employee records.
  • Support annual merit and compensation review cycles, compensation data administration, job and salary information, and approved pay changes.
• Compliance, HR Operations & Service
  • Maintain HR policies, procedures, employee records, and required notices; support compliance across I-9, EEO, FMLA, ADA, wage and hour, benefits, and data privacy requirements.
  • Lead recurring audits and process reviews to improve accuracy, controls, scalability, and consistency.
  • Provide responsive, accurate service to employees and leaders and create practical tools that make HR programs and systems easier to use.
  • Manage HR Operations vendors and lead key projects, implementations, and process improvements from planning through execution.

What Success Looks Like

• Benefits, 401(k), leave, wellness, and workers’ compensation programs are accurate, compliant, and easy for employees to navigate.
• HRIS data is trusted, systems are well integrated, and manual work continues to decline through better workflows and automation.
• Payroll is accurate and timely with strong leadership, controls, and accountability.
• Leaders have reliable workforce information, and HR Operations delivers responsive service with a "Better Than Yesterday" mindset.

Requirements

Required Qualifications

• 7+ years of progressive HR experience with substantial responsibility in benefits administration and/or HRIS management.
• Strong knowledge of employer-sponsored benefits, 401(k) administration, leave programs, workers’ compensation, and related compliance requirements.
• Hands-on experience with HRIS and payroll platforms such as Paylocity, ADP, UKG, Workday, Dayforce, or similar systems.
• Demonstrated experience with data integrity, system configuration, reporting, testing, integrations, upgrades, or workflow automation.
• Working knowledge of multi-state payroll and HR compliance; experience managing vendors and third-party providers.
• Exceptional attention to detail, analytical capability, project management, communication, and confidentiality.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
• HR or benefits certification such as SHRM-CP/SHRM-SCP, PHR/SPHR, CEBS, or similar.
• Experience with Paylocity and in a geographically dispersed, hourly workforce such as hospitality, entertainment, retail, or another service business.
• Experience supervising payroll or HR Operations staff; compensation administration experience is a plus.

Pay

$85,000 - $100,000