HR Manager/Labor & Employee Relations - Fresno State
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information, not invent or summarize away detail. Must not include filler like "commensurate with experience" etc? Actually we should not create Pay/Schedule/Benefits sections unless posting actually states them. It does state salary range and benefits, so we can include Pay and Benefits sections. However we must avoid filler like "commensurate with qualifications and experience" maybe that's okay as it's actual text. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So we cannot have a Pay section that only says "commensurate with qualifications and experience". But we have actual salary range: $95,000–$126,000 per year. That's specific. So we can include Pay section with that range. Also we can include Benefits section with details.
Schedule: posting mentions hybrid opportunity, currently offering one remote day per week. That's schedule info. So we can include Schedule section.
We must not create sections that are empty or filler.
We need to decide which headings to use: About the role (maybe we can use About the role heading for the description under "About this role"). Responsibilities (maybe from "How you will spend your time"). Requirements (maybe Minimum Qualifications). Qualifications (maybe Preferred Qualifications). Skills (maybe we can combine some skills from qualifications). Benefits (benefits details). Pay (salary range). Schedule (hybrid/remote day). Also maybe we could include "About Fresno State" as a section? Not in the list of allowed headings; but we could put it under About the role? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for those types. Probably we should stick to those headings. The intro about Fresno State could be placed under About the role? Or we could make a separate
before any heading? The instruction: Output ONLY the HTML fragment. It didn't say we must wrap everything in headings. We can have a leading
for the intro about Fresno State, then headings for sections.
We must not include boilerplate like EEO, Another Source, etc.
Let's extract substantive content:
Intro: "Another Source's client, California State University, Fresno (Fresno State), is recruiting a Human Resources Manager for Labor & Employee Relations to join their team in Fresno, California. This is a hybrid opportunity, currently offering one remote day per week, with a relocation package available for discussion. Here's a little about Fresno State:Fresno State is a vibrant public university serving more than 25,000 students in the heart of California’s San Joaquin Valley. As part of the California State University system, Fresno State is deeply connected to the region it serves and is committed to boldly educating and empowering students for success through Discovery, Diversity, and Distinction. This is an exciting time to join Fresno State Human Resources as the department continues to strengthen how it supports employees, managers, and leaders across campus. At the center of that work is a commitment to creating a professional, caring, and human-centered HR experience while fostering a fair, respectful, and inclusive workplace. Learn more about Fresno State Human Resources:https://adminfinance.fresnostate.edu/hr/index.html"
We can keep that as a
(maybe split into paragraphs). The link can be kept as is.
Then "About this role:" paragraph: "Reporting to the Associate Vice President for Human Resources and serving as a member of the HR leadership team, the Human Resources Manager for Labor & Employee Relations will lead the University’s labor and employee relations functions while serving as a trusted advisor and resource to employees, managers, department chairs, and campus leaders. This is a highly visible opportunity for an experienced labor and employee relations professional who enjoys navigating complexity, building relationships, and finding practical solutions. You’ll play a central role in collective bargaining agreement administration, union relations, grievances, workplace investigations, performance management, corrective and disciplinary actions, and conflict resolution. Just as importantly, this role has the opportunity to influence how Fresno State approaches employee relations proactively. You’ll develop training, coach leaders, identify risk, and use mediation, facilitation, negotiation, and counseling strategies to address workplace concerns before they escalate. The position may also supervise one or more employees."
We can put that under
About the role
and then ... maybe multiple paragraphs.
Then "How you will spend your time" list: bullet points each starting with a verb. We'll put under
Responsibilities
with - each item.
List items:
- Serve as a trusted advisor to managers, supervisors, and department chairs, helping them interpret and apply collective bargaining agreements, employment laws, CSU policies, and University procedures.
- Build productive relationships with union representatives and serve as a primary University liaison in regular labor-management meetings, meet-and-confer discussions, and other labor relations activities.
- Manage grievances and complaints from intake through resolution, including researching issues, evaluating contract provisions, preparing responses, and identifying effective resolution strategies.
- Lead and support workplace investigations, mediations, interventions, corrective and disciplinary actions, terminations, and other complex employee relations matters.
- Conduct intake meetings, review concerns, gather and analyze information, and prepare clear investigative reports, grievance responses, position statements, and related documentation.
- Assess risk associated with employee personnel actions and provide thoughtful recommendations regarding appropriate corrective action or discipline.
- Coach managers and leaders through performance management, conflict resolution, workplace concerns, and sensitive employee situations with an emphasis on consistency, fairness, and sound judgment.
- Develop and deliver labor and employee relations training, including performance management resources and programs that help campus leaders address issues proactively and effectively.
- Serve as a resource to employees seeking guidance regarding formal and informal grievance, complaint, and workplace dispute-resolution processes.
- Maintain organized and compliant records related to grievances, investigations, complaints, and other employee relations matters in accordance with collective bargaining agreements and statutory requirements.
- Partner with the Office of Compliance & Civil Rights, Office of Faculty Affairs, campus legal counsel, and other stakeholders on complex matters, including responses to external federal and state regulatory agencies when needed.
- Support workplace climate assessments, employee exit processes, and the implementation of strategies designed to improve the employee experience.
- Represent the University, as appropriate, in State Personnel Board proceedings and assist campus legal counsel with hearings and related matters.
- Collaborate with campus and CSU systemwide stakeholders to identify creative solutions to complex labor and employee relations challenges.
- Contribute as a member of the HR leadership team to broader departmental priorities and Fresno State’s continued commitment to a professional, caring, and human-centered workplace.
That's a lot; we keep all.
Then Minimum Qualifications: list each bullet.
We'll put under
Requirements
maybe? Or "Requirements". The instruction list includes Requirements as a possible heading. We'll use that.
List:
- Bachelor’s degree in Human Resources or a closely related field.
- At least five years of progressively responsible human resources experience.
- Demonstrated experience working in a collective bargaining environment, including knowledge of collective bargaining agreement administration and interpretation.
- Demonstrated success resolving workplace conflict through approaches such as mediation, negotiation, facilitation, and problem-solving.
- Working knowledge of applicable state and federal employment laws and regulations.
- Strong critical-thinking, analytical, research, negotiation, creative problem-solving, and conflict-resolution skills.
- Excellent written and verbal communication and interpersonal skills, including the ability to effectively communicate with employees, managers, labor unions, campus partners, external constituencies, and the public.
- Ability to conduct and document sensitive workplace matters and prepare investigative reports, business correspondence, procedure manuals, position statements, and grievance responses.
- Strong organizational and time-management skills with the ability to independently manage multiple priorities in a fast-paced environment.
- Ability to establish productive working relationships, lead and motivate others, and approach confidential and sensitive matters with objectivity, fairness, empathy, and sound judgment.
- Demonstrated understanding of how diversity, equity, and inclusion influence people and workplace environments, along with the ability to understand and value perspectives across different backgrounds and cultures.
- Proficiency with common workplace technology and software, including Google Suite, Zoom, Microsoft applications, and related tools.
Then Preferred Qualifications: under Qualifications
maybe? Actually Qualifications heading could be for preferred qualifications. We'll use that.
List:
- Master’s degree and/or law degree from an accredited institution.
- HRCI and/or SHRM professional certification.
- Experience in a higher education and/or public agency environment.
Then Skills: maybe we could extract skills from qualifications but we already have skills in requirements. Could combine but we might not need separate Skills section if it's redundant. The instruction: prefer a few substantive sections over many thin ones. We could omit Skills if covered elsewhere. However we have skills listed in requirements; we could keep them there. So we may not need a separate Skills section.
Benefits: we have details: "Fresno State provides a comprehensive benefits package that includes medical, dental, and vision coverage; CalPERS retirement; sick and vacation time; 15 paid holidays per year; and eligibility for the CSU fee-waiver education program." Also "Why a Career with CSU is for You:" includes additional benefits: comprehensive benefits package adds 30-35% to total compensation, emphasis on work-life balance with ample PTO and flexibility, up to 24 vacation days per year, access to athletic/gym facilities, sporting events, artist events, world-renowned speakers, professional development opportunities including tuition waivers, two retirement plans (CalPERS or 403(b)), medical benefits tailored, pre-tax commuter benefits. Also relocation assistance available for discussion.
We should combine benefits info into a Benefits section. Also we have relocation package mentioned earlier.
We must not include filler like "commensurate with experience" but we have actual specifics.
Pay: salary range $95,000–$126,000 per year.
Schedule: hybrid opportunity, currently offering one remote day per week.
We'll create sections:
About the role
with paragraphs (maybe two: intro about role and maybe the link? Actually the link to HR page is in intro about Fresno State; we can keep that there.)
Responsibilities
with .
Requirements
with .
Qualifications
(preferred) with .
Benefits
with (list benefits).
Pay
with salary range.
Schedule
with hybrid, one remote day per week.
We also might include a short paragraph about relocation package under Benefits or separate? Could add a bullet under Benefits: "Relocation assistance available for discussion."
Now ensure we don't include any boilerplate: Remove EEO,
for prose. We need to preserve all substantive information, not invent or summarize away detail. Must not include filler like "commensurate with experience" etc? Actually we should not create Pay/Schedule/Benefits sections unless posting actually states them. It does state salary range and benefits, so we can include Pay and Benefits sections. However we must avoid filler like "commensurate with qualifications and experience" maybe that's okay as it's actual text. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". So we cannot have a Pay section that only says "commensurate with qualifications and experience". But we have actual salary range: $95,000–$126,000 per year. That's specific. So we can include Pay section with that range. Also we can include Benefits section with details. Schedule: posting mentions hybrid opportunity, currently offering one remote day per week. That's schedule info. So we can include Schedule section. We must not create sections that are empty or filler. We need to decide which headings to use: About the role (maybe we can use About the role heading for the description under "About this role"). Responsibilities (maybe from "How you will spend your time"). Requirements (maybe Minimum Qualifications). Qualifications (maybe Preferred Qualifications). Skills (maybe we can combine some skills from qualifications). Benefits (benefits details). Pay (salary range). Schedule (hybrid/remote day). Also maybe we could include "About Fresno State" as a section? Not in the list of allowed headings; but we could put it under About the role? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for those types. Probably we should stick to those headings. The intro about Fresno State could be placed under About the role? Or we could make a separate
before any heading? The instruction: Output ONLY the HTML fragment. It didn't say we must wrap everything in headings. We can have a leading
for the intro about Fresno State, then headings for sections. We must not include boilerplate like EEO, Another Source, etc. Let's extract substantive content: Intro: "Another Source's client, California State University, Fresno (Fresno State), is recruiting a Human Resources Manager for Labor & Employee Relations to join their team in Fresno, California. This is a hybrid opportunity, currently offering one remote day per week, with a relocation package available for discussion. Here's a little about Fresno State:Fresno State is a vibrant public university serving more than 25,000 students in the heart of California’s San Joaquin Valley. As part of the California State University system, Fresno State is deeply connected to the region it serves and is committed to boldly educating and empowering students for success through Discovery, Diversity, and Distinction. This is an exciting time to join Fresno State Human Resources as the department continues to strengthen how it supports employees, managers, and leaders across campus. At the center of that work is a commitment to creating a professional, caring, and human-centered HR experience while fostering a fair, respectful, and inclusive workplace. Learn more about Fresno State Human Resources:https://adminfinance.fresnostate.edu/hr/index.html" We can keep that as a
(maybe split into paragraphs). The link can be kept as is. Then "About this role:" paragraph: "Reporting to the Associate Vice President for Human Resources and serving as a member of the HR leadership team, the Human Resources Manager for Labor & Employee Relations will lead the University’s labor and employee relations functions while serving as a trusted advisor and resource to employees, managers, department chairs, and campus leaders. This is a highly visible opportunity for an experienced labor and employee relations professional who enjoys navigating complexity, building relationships, and finding practical solutions. You’ll play a central role in collective bargaining agreement administration, union relations, grievances, workplace investigations, performance management, corrective and disciplinary actions, and conflict resolution. Just as importantly, this role has the opportunity to influence how Fresno State approaches employee relations proactively. You’ll develop training, coach leaders, identify risk, and use mediation, facilitation, negotiation, and counseling strategies to address workplace concerns before they escalate. The position may also supervise one or more employees." We can put that under
About the role
and then... maybe multiple paragraphs. Then "How you will spend your time" list: bullet points each starting with a verb. We'll put under
Responsibilities
with- each item.
List items:
- Serve as a trusted advisor to managers, supervisors, and department chairs, helping them interpret and apply collective bargaining agreements, employment laws, CSU policies, and University procedures.
- Build productive relationships with union representatives and serve as a primary University liaison in regular labor-management meetings, meet-and-confer discussions, and other labor relations activities.
- Manage grievances and complaints from intake through resolution, including researching issues, evaluating contract provisions, preparing responses, and identifying effective resolution strategies.
- Lead and support workplace investigations, mediations, interventions, corrective and disciplinary actions, terminations, and other complex employee relations matters.
- Conduct intake meetings, review concerns, gather and analyze information, and prepare clear investigative reports, grievance responses, position statements, and related documentation.
- Assess risk associated with employee personnel actions and provide thoughtful recommendations regarding appropriate corrective action or discipline.
- Coach managers and leaders through performance management, conflict resolution, workplace concerns, and sensitive employee situations with an emphasis on consistency, fairness, and sound judgment.
- Develop and deliver labor and employee relations training, including performance management resources and programs that help campus leaders address issues proactively and effectively.
- Serve as a resource to employees seeking guidance regarding formal and informal grievance, complaint, and workplace dispute-resolution processes.
- Maintain organized and compliant records related to grievances, investigations, complaints, and other employee relations matters in accordance with collective bargaining agreements and statutory requirements.
- Partner with the Office of Compliance & Civil Rights, Office of Faculty Affairs, campus legal counsel, and other stakeholders on complex matters, including responses to external federal and state regulatory agencies when needed.
- Support workplace climate assessments, employee exit processes, and the implementation of strategies designed to improve the employee experience.
- Represent the University, as appropriate, in State Personnel Board proceedings and assist campus legal counsel with hearings and related matters.
- Collaborate with campus and CSU systemwide stakeholders to identify creative solutions to complex labor and employee relations challenges.
- Contribute as a member of the HR leadership team to broader departmental priorities and Fresno State’s continued commitment to a professional, caring, and human-centered workplace.
That's a lot; we keep all.
Then Minimum Qualifications: list each bullet.
We'll put under
Requirements
maybe? Or "Requirements". The instruction list includes Requirements as a possible heading. We'll use that. List: - Bachelor’s degree in Human Resources or a closely related field. - At least five years of progressively responsible human resources experience. - Demonstrated experience working in a collective bargaining environment, including knowledge of collective bargaining agreement administration and interpretation. - Demonstrated success resolving workplace conflict through approaches such as mediation, negotiation, facilitation, and problem-solving. - Working knowledge of applicable state and federal employment laws and regulations. - Strong critical-thinking, analytical, research, negotiation, creative problem-solving, and conflict-resolution skills. - Excellent written and verbal communication and interpersonal skills, including the ability to effectively communicate with employees, managers, labor unions, campus partners, external constituencies, and the public. - Ability to conduct and document sensitive workplace matters and prepare investigative reports, business correspondence, procedure manuals, position statements, and grievance responses. - Strong organizational and time-management skills with the ability to independently manage multiple priorities in a fast-paced environment. - Ability to establish productive working relationships, lead and motivate others, and approach confidential and sensitive matters with objectivity, fairness, empathy, and sound judgment. - Demonstrated understanding of how diversity, equity, and inclusion influence people and workplace environments, along with the ability to understand and value perspectives across different backgrounds and cultures. - Proficiency with common workplace technology and software, including Google Suite, Zoom, Microsoft applications, and related tools. Then Preferred Qualifications: underQualifications
maybe? Actually Qualifications heading could be for preferred qualifications. We'll use that. List: - Master’s degree and/or law degree from an accredited institution. - HRCI and/or SHRM professional certification. - Experience in a higher education and/or public agency environment. Then Skills: maybe we could extract skills from qualifications but we already have skills in requirements. Could combine but we might not need separate Skills section if it's redundant. The instruction: prefer a few substantive sections over many thin ones. We could omit Skills if covered elsewhere. However we have skills listed in requirements; we could keep them there. So we may not need a separate Skills section. Benefits: we have details: "Fresno State provides a comprehensive benefits package that includes medical, dental, and vision coverage; CalPERS retirement; sick and vacation time; 15 paid holidays per year; and eligibility for the CSU fee-waiver education program." Also "Why a Career with CSU is for You:" includes additional benefits: comprehensive benefits package adds 30-35% to total compensation, emphasis on work-life balance with ample PTO and flexibility, up to 24 vacation days per year, access to athletic/gym facilities, sporting events, artist events, world-renowned speakers, professional development opportunities including tuition waivers, two retirement plans (CalPERS or 403(b)), medical benefits tailored, pre-tax commuter benefits. Also relocation assistance available for discussion. We should combine benefits info into a Benefits section. Also we have relocation package mentioned earlier. We must not include filler like "commensurate with experience" but we have actual specifics. Pay: salary range $95,000–$126,000 per year. Schedule: hybrid opportunity, currently offering one remote day per week. We'll create sections:About the role
with paragraphs (maybe two: intro about role and maybe the link? Actually the link to HR page is in intro about Fresno State; we can keep that there.)Responsibilities
with- .
Requirements
with- .
Qualifications
(preferred) with- .
Benefits
with- (list benefits).
Pay
withsalary range.
Schedule
withhybrid, one remote day per week. We also might include a short paragraph about relocation package under Benefits or separate? Could add a bullet under Benefits: "Relocation assistance available for discussion." Now ensure we don't include any boilerplate: Remove EEO,