Jobs · Human Resources

HR Manager/Director(Mortgage/Fintech)

W3Global · United States · 3 wk ago
RemoteRemoteHuman ResourcesFull-time

Position Summary

The Human Resources Manager will lead and oversee all HR functions across multiple states, ensuring compliance with federal, state, and local employment laws while supporting a dynamic mortgage lending environment. This role will partner closely with leadership to drive talent acquisition, employee engagement, performance management, and organizational development initiatives aligned with business goals.

Key Responsibilities

  • Ensure compliance with all federal, state, and local employment laws and regulations across multiple jurisdictions

  • Maintain and update HR policies and procedures in alignment with mortgage industry standards

  • Oversee audits, reporting, and documentation related to HR compliance

  • Lead full-cycle recruitment for roles including loan officers, processors, underwriters, and corporate staff

  • Partner with leadership to forecast hiring needs and develop workforce strategies

  • Manage employer branding and recruitment channels

  • Serve as a trusted advisor to managers and employees on HR-related matters

  • Handle employee relations issues, investigations, and conflict resolution

  • Promote a positive and inclusive workplace culture

  • Implement and manage performance review processes

  • Support leadership development and succession planning initiatives

  • Identify training needs and coordinate professional development programs

  • Administer competitive compensation structures, including commission-based pay common in mortgage lending

  • Oversee benefits programs and ensure alignment with market standards

  • Conduct salary benchmarking and compensation analysis

  • Manage HRIS systems and ensure accurate employee data management

  • Generate HR metrics and reports to support decision-making

  • Analyze trends related to turnover, hiring, and employee engagement

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred)

  • 5-8+ years of progressive HR experience, preferably in mortgage lending or financial services

  • Strong knowledge of multi-state employment laws and compliance requirements

  • Experience supporting commission-based and sales-driven environments

  • Proficiency in HRIS systems and Microsoft Office Suite

  • HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred

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