HR Manager/Director(Mortgage/Fintech)
Position Summary
The Human Resources Manager will lead and oversee all HR functions across multiple states, ensuring compliance with federal, state, and local employment laws while supporting a dynamic mortgage lending environment. This role will partner closely with leadership to drive talent acquisition, employee engagement, performance management, and organizational development initiatives aligned with business goals.
Key Responsibilities
Ensure compliance with all federal, state, and local employment laws and regulations across multiple jurisdictions
Maintain and update HR policies and procedures in alignment with mortgage industry standards
Oversee audits, reporting, and documentation related to HR compliance
Lead full-cycle recruitment for roles including loan officers, processors, underwriters, and corporate staff
Partner with leadership to forecast hiring needs and develop workforce strategies
Manage employer branding and recruitment channels
Serve as a trusted advisor to managers and employees on HR-related matters
Handle employee relations issues, investigations, and conflict resolution
Promote a positive and inclusive workplace culture
Implement and manage performance review processes
Support leadership development and succession planning initiatives
Identify training needs and coordinate professional development programs
Administer competitive compensation structures, including commission-based pay common in mortgage lending
Oversee benefits programs and ensure alignment with market standards
Conduct salary benchmarking and compensation analysis
Manage HRIS systems and ensure accurate employee data management
Generate HR metrics and reports to support decision-making
Analyze trends related to turnover, hiring, and employee engagement
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred)
5-8+ years of progressive HR experience, preferably in mortgage lending or financial services
Strong knowledge of multi-state employment laws and compliance requirements
Experience supporting commission-based and sales-driven environments
Proficiency in HRIS systems and Microsoft Office Suite
HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred