HR Manager

About the Role

The HR Manager, Benefits, Wellness, & Equity plays a critical role in advancing RBHA's mission by ensuring employees have access to comprehensive, high-quality benefits, wellness resources, retirement programs, and leave benefits that support their health, wellbeing, and ability to serve the community. This position provides strategic leadership and operational oversight for RBHA's employee benefits portfolio, including medical, pharmacy, dental, vision, life, disability, FSA, HSA, retirement, voluntary benefits, wellness initiatives, and employee support programs.

Serving as RBHA's subject matter expert for benefits and total wellbeing programs, the HR Manager oversees benefit administration, open enrollment, employee communications, compliance, and key vendor partnerships including Anthem, Delta Dental, Flores, VOYA, MissionSquare, Richmond Retirement System (RRS), Virginia Retirement System (VRS), BenefitFirst, Vera Whole Health, and disability administrators. The role also oversees FMLA, ADA accommodations, workers' compensation coordination, paid leave programs, retirement benefits, and employee wellness resources to ensure employees receive exceptional support throughout their employment lifecycle.

In addition, this position will lead, develop, and continue building the Benefits & Wellness team, fostering a collaborative, service-oriented culture focused on employee experience, operational excellence, and continuous improvement. The ideal candidate brings expertise in managing complex benefits programs, retirement systems, wellness initiatives, and vendor relationships, along with a passion for supporting employees so they can thrive personally and professionally while fulfilling RBHA's mission.

Responsibilities

• Supervise and mentor HR team members, providing guidance and performance management
• Lead strategic planning and execution of HR initiatives
• Design, implement, and manage HR functions including recruitment, benefits, training, and compliance
• Oversee HR administrative functions such as record-keeping, policy development, and audits
• Ensure compliance with federal, state, and local employment laws and HR best practices
• Conduct regular audits and reviews to mitigate risk and maintain regulatory compliance
• Manage special projects and system implementations to enhance HR operations
• Utilize advanced data reporting and analysis to support decision-making
• Collaborate with senior leadership to align HR strategies with organizational goals
• Represent HR in executive-level meetings and cross-functional initiatives
• Other duties as assigned