HR Manager

About The Job

The Human Resources Manager will be a multi-faceted leader with both tactical and strategic responsibilities. While fulfilling traditional HR roles, the Manager will also serve in three additional interrelated roles: talent developer, capacity-builder, Benefits, Total rewards, and steward of our most important resources – our team members. This role blends day-to-day HR partnership, visible leadership, trusted advisors to managers and thoughtful architect of programs that drive culture initiatives.

Essential Duties

• Serves as the primary point of contact for client groups, coach managers on performance, feedback, and effective people practices.
• Lead employee relation investigations end to end; ensure fair, consistent, and well-determined outcomes aligned with company policies and applicable laws.
• Support workforce planning, staffing strategies, and onboarding for hourly and salaried roles; partner with Talent Acquisition for high-volume and seasonal demands.
• Drive engagement and culture initiatives - listening to tours, pulse surveys, recognition programs, and action plans to improve retention and morale.
• Manage day-to-day administration of health & Welfare benefits (Medical, dental, vision, life & Disability, wellness programs, and 401 (k) plans, act as subject matter expert for employees and managers.
• Lead annual open enrollment, communication, vendor coordination, employee education sessions, and issue resolution
• Track Benefit KPIs (enrollment, utilization, cost trends and recommend design or vendor improvements to optimize employee experience and financial outcomes.
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, and other federal/state requirements: maintain accurate documentation and audit readiness
• Champion Safety culture alongside EHS: support incident response, return to work/ADA interactive processes and light duty programs.
• Collaborate on training and development (Leadership fundamentals for supervisors, skill pathways for frontline employees. Partner with supply chain/Warehouse and logistics on seasonal ramp-ups to harvest, bottling runs and shipping cycles.
• Maintain effective communication at all levels of the enterprise
• Support diversity, equity, and inclusion initiatives; ensure fair employment practices throughout the employee lifecycle.
• Data, Reporting, and Continuous improvement
• Analyze HR metrics (Turnover, time to fil, safety incidents, absenteeism, engagement, benefits) and present insights with clear action plans.
• Lead or contribute to cross functional projects to streamline processes and enhance employee experience (e.g., digital onboarding, self-service, and benefit tools)
• Ensures compliance with Employer of Choice practices to attract high-quality diverse candidates who will contribute to organization success
• Ensures compliance with local, state, and federal employment laws and regulations
• Integrates company-wide employee resources, strategic plans, projects and objectives into client business units, departments, and regions
• Works with assigned business unit, department, or regional clients to assess needs and to design and develop organization structures and talent plans
• Maintains proper maintenance and archiving of all personnel files
• Understands and complies with all Quality Management Systems including ISO 9001 requirements, HACCP and GMPs
• Other Duties as assign

Job Requirements

• 5-7 years of progressive HR experience, including direct support of operations, logistics, and warehouse functions in manufacturing, beverage/alcohol, or similar industries.
• Demonstrated experience in Benefits/Total Rewards administration and compliance (ERISA, ACA, COBRA, HIPAA).
• Proven success in employee relations (investigations, conflict resolution, coaching, with frontline hourly populations).
• Familiarity with safety-first environments and collaboration with EHS/Workers Compensation programs.
• Experience with leave management (FMLA, CFRA, ADA, Interactive process) and time attendance policies for multi-shift operations.
• Working knowledge of HRIS (e.g., ADP, Workday, UKG) and proficiency with MS office/Excel for reporting analysis.
• Effective communication, facilitation, and relationship-building skills; able to influence leaders and earn trust on the floor.
• Fluency in Spanish and English (written and verbal) required to effectively support a bilingual workforce.
• Bachelor’s degree in HR, Business, or related field (or equivalent experience).
• PHR/SPHR, SHRM-CP/SHRM-SCP preferred: CEBS or benefits related certifications a plus
• Experience in the wine industry (production, bottling, supply chain) is highly desirable.