HR Generalist / HR Operations Lead

Responsibilities

• HR Operations and Employee Support
• Conduct new hire onboarding and orientation
• Support employee relations, policy interpretation, and day-to-day HR questions
• Cook up and administer benefits programs, including open enrollment and employee communications
• Aid employees with benefits, payroll, and HR-related issue resolution
• Support recruiting, onboarding, offboarding, and compliance activities
• Maintain working knowledge of employment laws and HR compliance requirements, including wage and hour regulations, leave administration, employee classification, recordkeeping, and workplace policies
• Help ensure HR practices, payroll processes, and employee programs remain compliant with applicable federal, state, and local employment laws
• Absorb and report on HR audits, document reviews, policy updates, and compliance-related reporting
• Partner with leadership to identify and address potential compliance risks proactively
• Payroll, Benefits And HR Systems
• Maintain strong working knowledge of payroll, HRIS, benefits administration, and 401(k)/retirement systems
• Tackle and resolve complex or unusual payroll, benefits, and systems-related issues
• Partner with vendors and internal stakeholders to ensure data accuracy and smooth process execution
• Monitor HR data integrity, reporting, and compliance requirements
• Project Coordination and Process Improvement
• Help coordinate HR initiatives and projects from start to finish
• Monitor timelines, follow-up items, and implementation details to ensure projects stay on track
• Anticipate issues, identify process gaps, and proactively develop solutions
• Improve workflows and recommend operational efficiencies across HR processes
• Serve as a dependable “go-to” problem solver and operational support partner

Qualifications

• 5+ years of progressive HR experience in a generalist or HR operations role
• Experience supporting payroll, benefits administration, and HR systems
• Strong systems aptitude and troubleshooting ability
• Experience in smaller or fast-paced organizations preferred
• Excellent organizational, multitasking, and communication skills
• Strong understanding of HR compliance and employment law, including wage and hour regulations, FLSA classifications, leave administration, and general HR best practices
• Experience supporting HR compliance activities in a fast-paced environment preferred
• Ability to apply sound judgment and maintain compliance while balancing employee experience and business needs
• Ability to recognize potential legal or compliance concerns and escalate or address issues appropriately
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred