HR Generalist - Corporate Services

About the Organization

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality, resulting in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three consecutive years, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. The system includes two tuition-free medical schools and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

About the Role

The HR Generalist reports directly to the Senior HR Business Partner for Corporate Services and serves as a trusted HR partner to leaders, managers, and employees across Corporate Services within the health system. This role provides day-to-day HR guidance and support across a broad range of areas, including employee relations, performance management, policy interpretation, employee engagement, organizational changes, and growth and development.

Responsibilities

• Serves as the primary contact and provides support and guidance to staff regarding HR-related matters, employee relations issues, and payroll matters. Directs certain issues to corporate HR departments when needed.
• Visits corporate service locations across the health system to provide on-site HR support, ensuring a positive working environment and compliance with HR policies.
• Conducts prompt, thorough, accurate, and defensible workplace investigations into allegations of misconduct, including harassment, discrimination, retaliation, and workplace violence.
• Documents information from employee complaints/concerns, manages leaves of absence, and files employee disciplinary actions received from managers.
• Mitigates organizational risk by collaborating with Legal and Employee & Labor Relations to ensure policies and procedures are consistently and fairly applied.
• Acts as a liaison between supervisors and the Compensation department, updating job descriptions and ensuring proper assessment of salary and title.
• Provides advice and counsel to managers on structuring roles and the impact of potential reorganization.
• Facilitates Lunch & Learn workshops and other learning opportunities to strengthen manager and employee knowledge, skills, and effectiveness.
• Reviews HR metrics, trends, and data to identify opportunities for targeted training, education, and employee development initiatives.
• Partners with the Senior HR Business Partner and department leaders to assess learning and development needs and recommend training solutions.
• Identifies recurring employee relations and performance management trends and develops or recommends educational resources to address areas of opportunity.
• Evaluates training effectiveness and participant feedback to enhance future learning programs.
• Acts as a partner to leaders and employees regarding complex employee relations and policy interpretation.
• Produces and organizes reports for senior management, analyzing HR data and making recommendations on compensation and staffing.
• Liaises between internal HR departments and corporate services administration.
• Addresses employee inquiries regarding benefits and growth opportunities, providing internal career counseling to employees and assisting managers.
• Identifies and understands the impact of retention and turnover, working closely with talent acquisition to meet department needs.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Minimum of three years of progressive experience in two or more HR disciplines.

Preferred Qualifications

• Strong time management skills and ability to work well under pressure.
• Ability to work within a team environment as well as independently.
• Ability to analyze, interpret, and utilize data to formulate recommendations.
• Working knowledge of federal, state, and local employment laws and regulations.
• Experience advising managers on employee relations, performance management, and workplace issues.
• Strong interpersonal, customer service, and client management skills.
• Strong written and verbal communication skills with the ability to influence and build relationships at all organizational levels.
• Demonstrated ability to handle confidential and sensitive information with discretion.
• Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to effectively communicate with all levels of the organization.

Benefits

NYU Langone Health provides a comprehensive benefits and wellness package designed to support employees and their loved ones at every stage of life. Offerings include:

• A robust support system for career development, family planning, and retirement savings.
• Financial security benefits and a generous time-off program.
• Employee resource groups for peer support.
• Access to a holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care well-being.