HR Generalist

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property worldwide. Headquartered in Mobile, Alabama, Hiller operates globally and domestically with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment.

About the role

The HR Generalist owns the end-to-end pre-hire and new hire experience, serving as the operational bridge between Talent Acquisition and the HR Business Partner team. This role manages every step of onboarding—from background check through the completion of a new hire's first week—ensuring a seamless, compliant, and welcoming transition into Hiller for employees across a multi-state footprint. Success is measured by onboarding accuracy and compliance, day-one readiness, and a consistently strong first impression of the company.

Work Environment

Primarily office-based during standard business hours, with occasional flexibility to support new hire start dates across time zones. Hybrid scheduling in Mobile, AL. The role involves extended computer use and periodic coordination with field and corporate locations.

Responsibilities

• Pre-Hire & Background Check
  • Initiate and monitor pre-employment background checks, drug screens, and MVR checks; adjudicate results in partnership with HR leadership within applicable state and local guidelines.
  • Manage conditional offer contingencies, clear candidates to start, and coordinate the adverse action process where required.
  • Own the pre-hire checklist and all candidate communications between offer acceptance and day one, keeping the new hire informed and engaged before their first day.
• New Hire Setup & Systems
  • Create and maintain accurate employee records in ADP Workforce Now—personal data, position, compensation, benefits eligibility, etc.
  • Ensure all applicable payroll elements are configured accurately for each new hire—sign-on bonuses, relocation, allowances and per diem, shift differentials, and recurring earnings and deductions—so first paychecks are correct and on time.
  • Complete Form I-9 and E-Verify within required timeframes, ensuring compliance across multiple states and jurisdictions.
  • Coordinate provisioning of credentials and workspace needs with IT, Fleet, and location leadership so new hires are productive on day one.
• First-Week & New Hire Experience
  • Design and deliver a consistent Day 1 through end-of-first-week experience, including orientation, required training, and benefits enrollment guidance.
  • Serve as the primary point of contact for new hires, answering questions and removing barriers during the critical first week.
  • Execute a clean handoff to the assigned HR Business Partner at the close of the onboarding window, ensuring no gaps in support.
• Compliance & Multi-State Operations
  • Ensure onboarding practices comply with federal, multi-state, and local employment regulations—I-9/E-Verify, background check laws, new hire reporting, and state-specific notices and disclosures.
  • Maintain audit-ready documentation and support internal and external audits.
• Continuous Improvement & Cross-Functional Partnership
  • Partner with Talent Acquisition, HRBPs, Payroll, Benefits, and IT to maintain a seamless sequential handoff model.
  • Identify and implement improvements to onboarding workflows, templates, and ADP WFN configuration.
  • Track onboarding metrics (completion rates, time-to-productivity, new hire satisfaction) and report on trends to HR leadership.
• Project & Program Support
  • Support ADP Workforce Now design enhancements—testing configuration changes, new modules, and workflow improvements, and helping document and roll out updates to the HR team and the field.
  • Provide onboarding and HRIS support for mergers and acquisitions (M&A) integration, including onboarding acquired employees and mapping their records into Hiller's ADP WFN environment.
  • Assist with process documentation, standard operating procedures, and job aids that make onboarding and HR Shared Service processes repeatable and audit-ready.
  • Participate in cross-functional HR programs and Central HR initiatives as assigned, partnering with Total Rewards, HRIS, and other HR teams as needed.
• Other duties as assigned.