HR Generalist

Compensation Range $41.00 - $52.00 Hourly Rate Job Description Summary Facilitates employee lifecycle activities and responds to basic management and employee inquiries/requests Job Description Position Responsibilities and Duties: Support core processes of the Talent First service delivery model and provide high-quality, high-touch assistance to all colleagues ensuring customer satisfaction, expertise, confidentiality, and timelinessEvaluate and analyze employee requests/concerns, quickly interpret situation, determine appropriate resolution and/or escalation, and communicate resolution or escalation to customer, and track situation status to ensure completion and customer satisfactionMaintain, update, and produce information stored in HCM and related databases.Provide employee and organization data reports as needed using various report writing toolsMaintain employee records, per employment law and Company’s retention policyAssist managers and employees in quickly finding answers to their questions via self-serviceAssist in delivering and continuously optimizing workforce management systems, processes, and procedures supporting employment life cycleMeet professional obligations through efficient work habits such as accountability for work schedules and meeting deadlines in an effective and timely mannerProvide support to teammates, COEs, and Talent First team members in pursuit of Talent First goals and prioritiesCollaborate with Talent Acquisitions and Solutions team to meet new hire deadlines and coordination nationwideFacilitate monthly new hire orientations that introduce Company’s culture, review necessary information, and provide resources that will support employees to integrate and function at full capacityAssist with completion of new hire processes, maintain onboarding documents in HCM and other required systems, initiate pre-boarding process including I-9 completion, drug and alcohol testing, and background screening, and facilitate all new hire access and equipment requests ensuring appropriate and timely access is providedWork directly with leadership to facilitate voluntary termination process as needed (such as final time entry, prepare and distribute separation paperwork, Payroll notification, final check procurement, etc.)Work with Solution’s team HR Managers as neededWork with Business Technology to facilitate all system and application deactivation for leave of absences and terminations in a consistent and timely mannerFacilitate and process compensation and job changes (such as promotions, compensation increases, one-time payments, title changes, transfers, etc.) through HCM system and ensure accuracy of information, required documents, process approvals; and communicate certain changes with HR COE and Payroll groups, as requiredAssist administration of Company’s Preferred Drivers and MVR monitoring programComplete reverifications of I-9 work authorizationFacilitate communications as requestedParticipate and provide support for craft events, as requestedAssist administration of project specific Client MandatesSupport Benefits team with general employee inquiries, guidance, and LOA support, as requestedAssist with record archiving, as neededFacilitate mass craft communications and surveys, as requestedSupport team with data reconciliation regarding all employee changes (such as transfers, hires, terminations, etc.)Answer general employee and manager questions regarding employment policies and benefitsMonitor vacation and sick time balances in Workday and share information with management, as requestedAssist with Preferred Driver, DOT Driver, and Return-to-Work screening and program administrationAssist Employee Relations Managers with ADA accommodation evaluation and documentation, as requestedAssist management with development check-in process including reporting informationAssist with management of craft assets and facilitate issue resolution, as neededManage weekly and interim check distribution processCollect and document business requirements for project and process improvement/automation effortsVisit job sites and offices, as neededComplete other responsibilities as assigned Minimum Skills Or Experience Requirements Bachelor’s Degree or technical degree in Human Resources, Psychology, Communications, or other related field preferred; or combination of related training and two (2) years of HR-related work experiencePHR, SHRM-CP or SHRM-SCP certification preferredWorking knowledge of Human Resources best practices pertaining to policies and procedures and familiarity of full employee lifecycleBasic knowledge of federal, state, and local employment laws (including FLSA, FEHA, and ADA)Demonstrated drive to continuously educate self on new employment lawsExperience in a high touch customer service capacityExperience with HR management systems (Workday HCM experience preferred)Strong computer skills within Microsoft Office apps (primarily within Excel and Teams)Ability to visit job sites and offices, as neededAbility to quickly learn and use new applications and softwareExperience working with all levels of employees and management, and the ability to build and nurture strong relationshipsEffective interpersonal skillsDemonstrate dedication to high quality customer service and exceptional employee experience by being an employee champion and change agent supporting a high performing employee culture to meet current and future business needsDemonstrate ability to work in fast-paced environment and contribute to high-performing teamPossess a strong customer service orientation while maintaining a high level of integrity and confidentially with each activityCapable of working independently (with minimal supervision) with strong sense of self-motivation and ownershipStrong problem solving, organizational, and planning skills with a keen focus on accuracy and detailsAbility to be collaborative while demonstrating effective communication with internal stakeholdersStrong English verbal and written communication skills that are clear, concise, well-organized, and demonstrate an understanding of audience needsBilingual English/Spanish is a plusProblem-solving ability and proven accuracy with detailed informationAbility to visit job sites and offices, as neededReliability, dependability, and flexibilityin front of a computer for long periods of time Summary Of Benefits This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.