HR Executive (Mid level)

Company Name: EXOTICO SOLUTIONS Location: Anywhere in Bangladesh Job Type: Full-Time Workplace Type: Full-time Job ID: IJOB202674425 Job Context We are a leading BPO company in Bangladesh providing world-class outsourcing solutions to clients based in North America. With offices in Dhaka and North Bengal, we are looking for a dynamic and experienced HR & Admin professional who can independently manage and streamline our human resources and administrative functions across locations. The ideal candidate will bring hands-on experience from BPO or similar service-oriented industries and will play a key role in developing HR policies, SOPs, training modules, and administrative frameworks aligned with the company's growth trajectory. As our operations cater to North American time zones, flexibility in working hours is essential. Job Responsibilities HR Strategy, Policy & CompliancePlan, develop, and implement HR strategies, policies, and procedures in line with organizational objectives.Ensure compliance with Bangladesh Labour Act 2006 (amended 2018) and all applicable employment regulations.Handle employee grievance, disciplinary actions, and conflict resolution in a professional manner.Manage end-to-end recruitment cycle including job posting, screening, interviewing, onboarding, and orientation of new hires.Drive employee engagement initiatives, training & development programs, and retention strategies.Scope of Work (SoW) Development & Workforce PlanningDevelop articulated Scope of Work (SoW) and detailed role descriptions for ALL individual positions as per office requirements, in collaboration with relevant internal and external stakeholders.Develop and maintain Team-wise / Department-wise collective Scope of Work to ensure clarity on team deliverables and accountability.Identify gaps in existing work roles, scopes, and responsibilities; propose actionable solutions to bridge those gaps and improve operational efficiency.Analyse Return on Effort (RoE) in terms of investment and expenses against headcount to determine workforce optimization opportunities.Assess and recommend where additional manpower is required based on workload analysis, business growth projections, and operational demands.Employee Performance Assessment, Training & ReportingLearn and understand the employee assessment requirements specific to each role and work detail across the organization.Develop – in collaboration with relevant stakeholders (both internal and external) – a structured and measurable mechanism to assess employee performance.Design and develop training modules and evaluation frameworks in coordination with relevant stakeholders to ensure continuous skill development and competency building across the organization. Requirements Experience: 3+ years Education: Skills: hr management, job description creation, strategic hr, hr strategy, human resource planning, hr policy, hr policy implementation, human resources, hris management Last Date of Application: 09 November 2026