HR Employee Relations Specialist

About the role

Randolph-Brooks Federal Credit Union (RBFCU) is the largest credit union in Texas with more than 1 million members and total assets exceeding $18 billion. Recognized for financial stability, RBFCU consistently receives the highest ratings of “Five Star” and “Superior” from respected organizations that evaluate financial institutions in the United States. This position is based at our ASC (main campus) location: 1 IKEA-RBFCU Pkwy, Live Oak, TX 78233.

The Human Resources Employee Relations Specialist will work with and provide consultation and guidance to managers at various levels to resolve employee issues and improve employee performance within the credit union. Employee investigation experience is a plus. This role may also review contracts, suggest redlines, and propose changes to contracts. After successful completion of training, the position offers a hybrid work schedule. The training period will take place at the RBFCU Administrative Service Center in Live Oak, Texas, and duration may vary.

Responsibilities

• Provide consultation and guidance to managers at various levels to resolve employee issues and improve employee performance within the credit union.
• Utilize consultation skills to assess situations verbally and in writing.
• Assist with the credit union’s Affirmative Action Plan and EEO Reporting.
• Review contracts, redline documents, and suggest changes to contracts.
• May assist other areas of HR as needed, such as recruiting, onboarding, benefits, payroll, and HRIS.
• All other duties as assigned (essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).

Requirements

• High School Diploma/GED.
• Minimum one year of Employee Relations experience within a Human Resources department (experience with performance improvement, disciplinary actions, and conducting investigations preferred).
• Must be able and willing to commute to 1 IKEA-RBFCU Pkwy, Live Oak, TX 78233.
• Exceptional consultation skills.
• Ability to understand legal terminology is a plus.
• Intermediate to advanced skills in utilizing Microsoft Office.
• Teamwork and dedication to building strong relationships with co-workers and managers.
• Ability to multi-task, strong attention to detail, and excellent organization and communication skills.
• Maintain a positive attitude, professional appearance, and provide a positive company image.
• Regular attendance is required.

Benefits

• 401(k) with matching incentives — up to 10 percent.
• Competitive pay.
• Medical, vision, and dental benefits available to employees and their families from the first day of employment.
• Tuition reimbursement plans.
• Life insurance.
• Pharmacy discount programs.
• Flexible Spending (FSA), Health Savings (HSA), and Dependent Care account options.
• Paid time off.
• Parental leave.
• Company-paid benefits include:
  • Long-term disability.
  • Basic life insurance.
  • Wellness program.
  • Credit-monitoring service.
  • Employee assistance program.
• Training and volunteer opportunities.