Employee Relations Specialist - Human Resources

Supports staff employee relations functions within the Department of Human Resources at the Medical College of Wisconsin (MCW). This individual will work with the Department’s Human Resources Advisors and leaders to assist with developing and implementing solutions for employee relations and development issues that enable the organization to maximize employee engagement and mitigate risk.

Responsibilities

• Provides support to the Employee Relations, Office of Equal Access and Organizational Development teams and their client groups with tasks such as coordination, filing, project management, data entry and analysis, processing in Workday Integration System, processing unemployment claims, immigration support and administrative duties
• Assists to promote employee relations initiatives
• Manages inbound employee relations inquiries, provides thorough documentation, and captures accurate, comprehensive notes to support case resolution
• Performs investigation of performance and corrective action-related concerns, EEOC claims, participates in Title IX administration and other organization charges/complaints
• Coordinates and monitors activities to ensure compliance of programs with all applicable federal, state and local laws, regulations and guidelines as well as conforming to human resources management policies and procedures
• Responds to requests for information on HR policy interpretation from employees
• Research and compose high-level correspondence, reports, and presentations
• Maintain and audit employees’ relations and other trackers including but not limited to ADA accommodation, immigration sponsorship, grievance, reduction in force, performance management and remote work requests
• Support onboarding and offboarding activities for employees; assists with quarterly and annual report compilation
• Partner with the Manager and Organizational Development to collect and analyze departmental needs to identify opportunities that enhance talent development, employee engagement and teambuilding
• Performs other duties as assigned

Skills

• Demonstrated interpersonal and customer service skills
• Ability to handle sensitive, confidential and private information in a secure and trustworthy manner
• Considerable working knowledge of computers, word processing, spreadsheets and database (MS Office)
• Ability to interact with all levels of management and employees across multiple departments
• Excellent oral and written communication skills
• Organizational and time management skills; must be detail-oriented, effectively manages workflow

Qualifications

• Appropriate experience may be substituted for education on an equivalent basis
• Minimum Required Education: Bachelor’s degree
• Minimum Required Experience: 1 year

Physical Requirements

• Work requires occasionally lifting moderate weight materials, standing, or walking continuously
• Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids
• Work is performed in an environmentally controlled environment
• Ability to detect and translate speech or other communication required
• May occasionally require the ability to distinguish colors and perceive relative distances between objects

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental, along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On-campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment, etc.

At MCW, all endeavors are driven by shared organizational values: Caring, Collaborative, Curiosity, Inclusive, Integrity, and Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws.