HR Data Analyst - HR Systems Operations

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

About the Role

This position is responsible for providing analysis, quality, and accuracy of employee data. Researches and corrects human resources-related data to ensure data integrity and eliminate errors through downstream processing. Runs queries and performs audits to support risk, audit, and data privacy compliance. Completes data changes and data validation activities to support the HR function. Experience with iNFOR and ServiceNow is preferred.

Responsibilities

• HR Systems Data: Responsible for HR Services Systems data maintenance (organizational level information) and analysis. Validates data and performs data audits while maintaining a high level of confidentiality. Identifies and corrects incomplete, improperly formatted, and/or incorrect data through final review and approval of system workflow. Maintains various database information; provides tracking; processes data for reporting and updating/entering information for reporting purposes. Responds promptly and provides frequent updates to keep the user informed of status.
• Audit and Compliance: Performs data maintenance/validation and data corrections as necessary for HR Services support. Assists with maintaining the integrity of various HR-related databases to retrieve accurate and timely information.
• Measurement & Analysis: Identifies business or process problems and options for solving them (root causes). Applies analytical skills to process problems and report results. Measures and evaluates process improvement initiatives. Reports information necessary to inform decision-makers. Utilizes basic statistical concepts, tools, and techniques and maintains awareness of advanced topics.
• Problem Solving & Implementation: Develops recommendations with supporting facts for the best course of action to increase accuracy and efficiency regarding employee data and to ensure accurate personnel records. Assists with testing and data conversion regression testing from HR Systems.
• Case Management: Responds to and resolves Tier II cases from Employee Services regarding employee data changes. Reviews and approves requested data changes to ensure compliance and adherence to established business processes.
• Tools, Methodologies & Technologies: Effectively utilizes new and existing tools, methodologies, and technologies to solve business problems and provides solutions that enhance operations, capabilities, and competitiveness.

Requirements

• Education: Bachelor's degree or equivalent.
• Professional Experience:
  • If a Bachelor's degree: No prior experience required.
  • If an Associate's degree: Four (4) years of relevant experience.
  • If a High School diploma or GED: Eight (8) years of relevant experience.

Skills

• Demonstrated ability to interface with both internal and external business partners and act as liaison when needed.
• Strong team facilitation, process improvement, data analysis, and quality assurance skills.
• Excellent organization skills, strong attention to detail, and process-oriented.
• Proficient with Excel.
• Excellent interpersonal skills including written and oral communication.
• Ability to identify and resolve exceptions and to interpret data.
• Demonstrated ability to maintain a confidential work environment, including handling issues with discretion and good judgment.
• Ability to manage workload and achieve results with minimal supervision.

Job Details

This is a full-time, hybrid position located in Morrisville, NC. Standard hours per week: 40.00.

Pay

Salary range: $26.85 - $38.61 per hour (Hiring Range). Pay offers are determined by experience and internal equity.

Schedule

Day shift. Exempt from overtime.