HR Business Partner, Vice President

Key Responsibilities

• Partner with Administrative Team Leads to: Design and implement standardized processes and best practices for administrative support across the organization.
• Ensure development and maintenance of comprehensive documentation, including administrative playbooks, onboarding materials, and standard operating procedures.
• Develop and implement a coordinated hiring approach and streamlined processes for all administrative roles, ensuring consistency, efficiency, and high-quality candidate selection.
• Lead cross-functional initiatives to improve administrative efficiency, such as implementing new tools, systems, or workflows.
• Partner with operational teams (Facilities, IT, other parts of HR) to ensure seamless coordination of administrative services.
• Support the creation and delivery of administrative training programs to continuously upskill the team.
• Build a high-performance, collaborative, and learning-focused culture.
• Support process improvements based on feedback from stakeholders and team members.
• Partner with COO team on Administrative optimization initiatives.
• Career Development: Design and implement structured career progression frameworks for administrative staff, including role levels, competencies, and promotion criteria.
• Coaching and Mentorship: Establish mentorship programs and provide guidance to administrative staff on professional growth opportunities.
• Support compensation reviews, promotions, and career progression discussions.

Qualifications

• 6+ years HR experience, with 2+ years as an HR Business Partner and prior experience leading and/or supporting administrative team required.
• Proven experience managing and developing high-performing administrative teams in fast-paced environments preferred.
• Strong knowledge of HR policies, employment law, and best practices.
• Exceptional organizational skills with the ability to prioritize multiple competing demands while maintaining attention to detail.
• Excellent communication and influencing skills across all levels of the organization.
• Demonstrated success in process improvement and program management.
• Able to handle sensitive and confidential information with discretion.
• Proficiency with modern productivity tools and eagerness to learn new technologies.