HR Business Partner, Grocery Fulfilment Centers

About the role

The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, focusing on talent management, employee engagement, and internal customer service. This role leverages data-driven insights and understands the importance of HR metrics to drive business impact.

Responsibilities

• Identify systemic patterns, address root causes, and make high-judgment decisions that align with policy intent while minimizing risk.
• Establish and implement mechanisms to ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level.
• Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.
• Execute and monitor employee engagement strategies and recognition programs.
• Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
• Support leaders in building inclusive, high-performing teams.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Champion initiatives that create an inclusive environment where all employees can thrive.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments.
• Identify opportunities to enhance user experience and process efficiency.

Requirements

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management.

Qualifications

• Master's degree, or MBA.
• Experience supporting operational environments (manufacturing, distribution, or similar).
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills with ability to guide leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction.

Skills

• Data analysis and interpretation.
• Strategic planning and execution.
• Effective communication and collaboration.
• Leadership and mentorship.
• Employee engagement and development.
• Talent management and succession planning.
• HR technology implementation and support.

Benefits

• Comprehensive benefits including medical, dental, vision, prescription, life insurance, AD&D, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement.
• 401(k) matching.
• Paid time off.
• Parental leave.

Pay

The base salary range for this position is $67,600.00 - $118,400.00 annually in Avenel, NJ, and $74,400.00 - $130,200.00 annually in New York, NY.

Schedule

This role requires working onsite at an Amazon facility.