GROCERY/HELPER CLERK

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Inform customers of grocery specials.
• Provide customers with fresh products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness.
• Review “sell by” dates and take appropriate action.
• Strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Follow best practices for bagging items in various types of bags (reusable/plastic/paper).
• Absorb and assist in removing customer’s merchandise from bottom of cart for checkout.
• Offer assistance to customers with loading bags into their car.
• Return merchandise to store shelves.
• Understand the store’s layout and have the ability to locate products and conduct price checks for cashiers.
• Order, label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Use all equipment in grocery department such as refrigerators, freezers, baler, u-boats, compactor, forklift, and pallet jacks according to company guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• PRACTICE PREVENTIVE MAINTENANCE BY PROPERLY INSPECTING EQUIPMENT AND NOTIFY APPROPRIATE DEPARTMENT OR STORE MANAGER OF ANY ITEMS IN NEED OF REPAIR.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.

Qualifications

• Minimum Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.
• Must be at least 18 years of age.
• Desired Retail experience.