HR Business Partner

About the role

The Human Resource Partner (HRBP) understands business challenges and supports the development of solutions that address business needs. This role builds a strong link between Human Resources and business strategy, acting as a champion for the business and an advisor to managers and the leadership team on organizational and HR-related issues.

This position reports to the Senior Director of HR.

Responsibilities

• Manages employee relation issues such as employee complaints, harassment allegations, and performance management.
• Takes initiative and proactively proposes solutions to challenges and issues.
• Maintains an in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Administers various Human Resources plans and procedures for all company personnel; assists in development and implementation of Human Resources policies and procedures.
• Investigates complaints promptly and thoroughly, providing reasonable solutions and recommendations.
• Provides coaching to management on a variety of issues including HR policies and procedures.
• Ensures confidentiality on privacy matters and demonstrates good judgment.
• Ensures HR policies and practices are applied consistently and provides direction and guidance to employees and all levels of management.
• Establishes and maintains good working relationships with business leaders and employees, gaining an understanding of operational needs.
• Travels to company sites throughout the state of Arizona, including Northern and Southern AZ.
• Manages unemployment claims and represents the company during appeal hearings.
• Drives performance management throughout the year by coaching managers on appropriate goal setting, coaching, and feedback, culminating in the annual review process.
• Employs effective communication techniques with a customer service focus and spearheads projects related to developing or revising Human Resource programs and practices.
• Analyzes HR data and trends, identifies key drivers of success and people-related needs, and works with leadership to develop creative, business-supported solutions.
• Conducts research and analysis to determine the efficiency, effectiveness, and impact of current programs, policies, and procedures, recommending revisions as needed.
• Advises management and employees concerning compensation, benefits, employee services, and training in accordance with policies, procedures, and practices.
• Facilitates and/or provides employee and management training, conducts exit interviews, and follows up timely on identified issues with other functional departments.
• Other duties as assigned.

Qualifications

• Ability to demonstrate, understand, and apply Terros Health values: Integrity, Compassion, and Empowerment.
• Corporate Compliance: Shows commitment to legal and ethical standards; reports compliance and ethics violations; actively participates in compliance and audit activities; understands and follows policies and procedures.
• Communication: Ability to demonstrate effective oral and written communication skills, including listening effectively and sharing concerns respectfully.
• Teamwork: Actively involves those who need to be involved, remains open to diverse opinions, and actively supports colleagues.
• Customer Service: Takes care of customer’s needs by providing and delivering professional, helpful, high-quality service before, during, and after requirements are met (customers can be internal or external).
• Integrated Healthcare: Actively supports the integrated healthcare model and strives to improve treating the whole patient.