HR Business Partner

About the role

Reporting to the Regional Director of Human Resources, the Human Resources Business Partner is responsible for providing effective and efficient Human Resource management at their production location. The job holder supports the plant leadership team to recruit, retain, develop and motivate high-quality employees to enable the plant to achieve organizational objectives.

Responsibilities

• Daily management of all HR-related issues at the production location.
• Ensure comprehensive understanding of and adherence to all HR policies and procedures as well as external influences such as employment State/Provincial legislation and political inference.
• Provide a progressive, best-practice service to all Managers at the production location covering areas such as, but not limited to, recruitment and selection, employee onboarding, performance management, training and development, organizational change, communication programs, industrial relations, and workforce planning.
• Develop and implement a consistent framework of employment standards which ensure competitiveness in the communities in which we operate and which position Refresco as an employer of choice.
• Establish departmental performance standards and objectives, ensuring the monitoring and delivery of these.
• Source and develop external partnerships with vendors such as recruitment agencies and maximize the quality of service and return on investment.
• Work with and network with HR colleagues across all locations to ensure sharing of best practices.
• Actively involved in activities in the local communities that will build the Refresco employer brand.
• Work with the Talent Acquisition team to ensure effective hiring and onboarding of hourly and salaried employees at their location.
• Manage the plant's payroll functions and ensure timely and complete delivery of all necessary payroll-related files to the central payroll team.
• Deliver direction to the Human Resources admin and ensure HR administrative tasks get executed in a timely and complete manner.
• Train supervisors and managers on the Manager Self Service features in our Payroll and Time & Attendance system.
• Act as a first point of contact for all benefits-related questions at the location, actively support employees during open enrollment, and ensure all benefits-related information is entered into the system in a timely and complete manner.
• Encourage a safe working environment by actively participating in safety-related activities and by facilitating and/or participating in safety committee meetings at the location.
• Ensure timely and complete delivery of Human Resources data and metrics for either standardized reports or ad hoc information requests.

Requirements

• Bilingual in both English and Spanish.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and HRIS.
• Strong organization and communication skills, ability to multi-task while paying attention to detail and working in a high-volume, fast-paced environment.
• Demonstrated professional success in payroll administration, recruitment, and employee relations.
• Ability to effectively interact with all levels of management.
• Ability to manage multiple assignments and coordinate activities to meet specific deadlines.
• Ability to interpret the company’s policies and procedures to management and hourly employees.
• High level of accountability, quality, and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, documents new processes, ensures accuracy of information).
• Comfortable working independently and showing initiative.

Qualifications

• Bachelor’s degree in business, Human Resources, or related field (or equivalent related experience).
• Five (5) years of management experience in Human Resources with prior experience in staffing and employee relations.
• Previous manufacturing HR experience preferred.
• Experience handling highly confidential and sensitive information.
• Experience conducting first-line and management training.
• Experience with applicant tracking systems and HRIS applications.
• Knowledgeable in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.

Skills

Business Acumen and Data Literacy

Is knowledgeable regarding most business practices and processes. Is literate in business language and comfortable communicating about all facets of the business. Makes recommendations that support organizational goals. Makes decisions that drive people capabilities to the organization’s advantage. Clearly communicates using financial metrics and concepts when making the case for new projects or initiatives.

Communication

Seeks to understand others' points of view, looking at verbal and nonverbal cues to encourage open and honest discussions. Invites and encourages others to participate in discussions. Projects a sincere and genuine tone. Remains calm when dealing with others who are upset or angry. Provides and seeks support to improve communication. Does not jump to conclusions or act on assumptions. Tailors messages to meet the different needs of different audiences. Accurately interprets responses of others to their words and actions. Provides feedback effectively and with empathy. Coaches employees and managers on how to effectively communicate.

Problem Solving and Decision Making

Takes action to remove obstacles and address problems before they impact performance and results. Initiates the evaluation of possible solutions to problems. Makes effective decisions about work task prioritization. Appropriately assesses risks before making decisions. Effectively navigates through ambiguity, using multiple data points to analyze issues and identify trends.

Coaching & Conflict Management

Uses "active listening" to understand viewpoints of others. Adjusts one's position or view to try and resolve conflict.

Change Champion

Follows, implements, and communicates change management strategies and plans. Leverages change management best practices.

Working Conditions

• Physical Demands: Continuously sitting for prolonged periods, as the job is administrative in nature.
• Visual/Sensory: This position requires attention to detail, requiring attention with one or two senses at a time.
• Work environment: Work is fast-paced, requiring the ability to remain focused under pressure.
• Mental Stress: There is pronounced pressure from deadlines, project management, accuracy, or similar demands.

Travel Requirements

Limited

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit Discount and Total Reward Programs