HR Business Partner

About the role

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Office of Human Resources holds a broad spectrum of responsibilities that contribute directly to ACS’ vision of offering comprehensive, quality services that empower children and families to thrive. ACS’ Office of Human Resources’ primary functions include developing and implementing the agency’s human resources policies and procedures, recruiting and hiring qualified candidates for open positions, providing onboarding and training to new employees, managing employee performance and compensation, and ensuring compliance with all applicable employment, civil service, and labor laws. In addition to our primary functions, the Office of Human Resources provides a variety of other services to employees, such as career development, employee benefits, and wellness programs. The Office of Human Resources also works in partnership with divisions to provide initiatives and services that nurture and develop an environment of employee empowerment, advocacy, and involvement in the organization while attracting and cultivating a diverse dynamic workforce.

Responsibilities

• Provides strategic and operational human resources advice, coaching, development, and support to assigned divisions and within HR
• Communicates and partners with internal and external stakeholders such as various HR units, PS budget, oversight agencies to achieve goals and improve processes
• Collaborates with the Offices of Employment Law Unit (ELU), Labor Relations and Equal Employment Opportunity (EEO) to develop solutions for employee relation conflicts and problematic areas; helps develop ideas to prevent and manage conflicts and assists with improving departmental and organizational structures
• Partners and collaborates with other Human Resources unit leaders to culturally enhance the work environment and create technically sound business principles and practices
• Identifies, analyzes, assesses, and reviews the impact of existing and/or new policies and practices on designated divisions’ operations and ensures adherence and uniform implementation across divisions
• Interprets Civil Service rules and regulations and HR policies accurately and ensures their consistent and practical application and compliance
• Conducts Human Resources trainings and presentations across the agency for staff of all levels
• Assists HR Executive Leadership and HR Business Partner Manager with assignments and projects
• Provides one-on-one career coaching sessions to help employees identify career goals, strengths, and growth opportunities

Core Competencies

• Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and maintains integrity
• Customer Service – Commits to meeting the expectations of internal and external customers; listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction
• Collaboration and Teamwork – Supports a positive team environment in which members participate, respect, and cooperate with each other to receive desired results
• Job-Specific Knowledge, Skill and Ability (KSA) – Effective understanding of Civil Service rules and regulations; plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills and technologies to complete work at the highest possible standards

Pay

$62,868.00 – $82,000.00