HR Business Partner

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning distribution, warehousing, fulfillment, managed logistics, transportation, and final mile delivery. It leverages broad 3PL capabilities, market-leading technology, and deep vertical industry expertise to help clients reach greater levels of efficiency, service, and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space, and an extensive partner network, NXTPoint Logistics offers the capabilities and reach of a large 3PL while maintaining flexibility and responsiveness.

About the role

This role will be based in either Coppell, TX or Jacksonville, FL (with a strong preference for Coppell) and follows a hybrid schedule of four days onsite and one day remote. The position reports to the HR Director and requires periodic regional travel estimated at 20–30%. If based in Coppell, quarterly visits to the Jacksonville home office are expected. As the HR Business Partner, you’ll support approximately 200+ team members across a fast-paced, geographically distributed logistics environment, working closely with all levels from entry-level warehouse roles to Director and VP+ leadership. This hands-on role balances day-to-day employee needs with broader business initiatives.

Responsibilities

• Align business objectives with employees and management in designated business units, delivering value-added HR services.
• Conduct weekly meetings with business leaders and provide HR guidance to management at all levels.
• Analyze trends and metrics in partnership with the broader HR group to develop and execute solutions and programs.
• Manage and resolve complex employee relations issues, conducting thorough and objective investigations.
• Maintain in-depth knowledge of legal requirements related to employee management, reducing legal risks and ensuring regulatory compliance.
• Partner with the legal department as needed.
• Consult with employees on benefit plans, payroll, HRIS issues, and other concerns.
• Create and approve job requisitions, job changes, organizational changes, offer extensions, employee status changes, and other HR-related updates in the HRIS system.
• Provide day-to-day performance management guidance (e.g., coaching, counseling, career development, disciplinary actions).
• Improve work relationships, build morale, and increase productivity and retention.
• Provide HR policy guidance and interpretation.
• Develop offer terms for new hires, promotions, and transfers.
• Provide guidance on business unit restructures, workforce planning, and succession planning.
• Identify training needs and individual executive coaching needs.
• Partner with the recruiting team on open roles and may support or lead recruiting for leadership or specialty positions.
• Draft job descriptions, provide job leveling information, and communicate changes to the field.
• Perform exit interviews and report on trends.
• Provide guidance and support on new market expansion and market decommissioning, including continuity plans, incentives, and severance offerings.
• Handle special projects as assigned.

Requirements

• Minimum of 8 years of progressive HR experience with exposure to or ownership of business partner responsibilities.
• Experience investigating and resolving complex employee relations issues.
• Experience supporting a geographically dispersed workforce, preferably within logistics or warehousing.
• Working knowledge of multiple HR disciplines, including compensation, organizational design, employee relations, diversity, performance management, recruiting, and federal/state employment laws.
• Bachelor’s degree preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred, or ability to obtain certification within one year of employment.

Skills

• Strong interpersonal, communication, and relationship-building skills.
• Solid understanding of employee relations, employment law, and HR best practices.
• Excellent conflict resolution and de-escalation skills.
• Ability to identify risks and mitigate exposure.
• Strong problem-solving and critical thinking skills.
• Ability to balance strategic thinking with hands-on execution.
• Strong organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Discretion with sensitive information and commitment to company values.
• Results-driven with strong time management skills.

Schedule

Hybrid schedule: four days onsite and one day remote.

Travel

Periodic regional travel estimated at 20–30%. Quarterly visits to the Jacksonville home office if based in Coppell.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift 15 pounds at times.
• Standing, sitting, walking, typing, hearing, and talking for prolonged periods.
• Reasonable accommodations may be made for individuals with disabilities.