HR Business Partner

Overview

The Human Resources Business Partner will provide full HR cycle employee relations guidance to managers, employees, and HR team. This position will partner with Regional and Store Managers within various states and drive the roll out of new HR related initiatives and policies, provide advisement regarding performance related issues, and provide guidance and coaching on all HR related matters.

Responsibilities

• Partners with and advises managers in matters of policies, practices and procedures for the organization to ensure uniformity of application of company policy and compliance with current and pending legal regulations
• HR contact for assigned region(s) – Receives and investigates employee concerns /complaints and provides advisement to employee and / or management on required actions
• Reviews and approves pay related changes in the HRIS system
• Partners and advises managers on employee relations topics including performance management, communication, conflict resolution, etc.
• Coaching and educating Crew and managers for success
• Communicates and supports roll out of HR initiatives to regions
• Identifies ADA, Leave and Work Comp needs communicated by Managers and Crew. Partners with the Leaves team to initiate next steps.
• Presents HR related training to new and promoted managers in the organization
• Up to 10% travel required.

Qualifications

• High school diploma, GED or equivalent experience is required, Bachelor’s degree in HR or related field preferred
• Minimum 3 years Human Resource Generalist or Employee Relations experience with demonstrated skills in managing complex human resources and employee relations issues in a retail, multi-unit environment
• HR Generalist knowledge—broad base of all HR disciplines and application; onboarding to separation
• Working knowledge and experience of HR laws--Federal and State, including FMLA, ADA, WC and general HR governing policies; experience with verbal and written responses to unemployment claims and EEO issues
• Demonstrated effective judgment in managing difficult situations with ability to respond to situations with urgency, in a calm and proactive manner
• Advanced skills in establishing and maintaining effective working relationships
• Confident in interacting with and influencing individuals at all levels within the organization
• Excellent written and oral communication skills with the ability to communicate professionally and effectively in person, on the phone, electronically or through other means to individuals or groups.
• Must be comfortable hosting and delivering training and presentations to individuals and small groups
• Strong comprehension skills for understanding needs and concerns and developing and applying solutions
• Subject matter expert in Employee Relations is required
• Experienced in the application of negotiation and mediation skills
• Customer service oriented
• Proficient in Microsoft Office and HRIS platforms. HRIS platform experience preferred.
• Strong ability to prioritize and meet deadlines
• General business acumen and financial knowledge
• Strong organization and time management skills