HR Business Partner

Highlights Location Remote, US Start Date Oct 30, 2026 Work Location Allows Remote Work Skills HR Business Partner Description About MatrixCare MatrixCare provides software solutions to more than 15,000 providers supporting skilled nursing, senior living and long-term care, life plan communities, and home health and hospice care. A multi-year winner of the Best in KLAS award, MatrixCare is trusted by thousands of facility-based and home-based care organizations to improve provider efficiencies and promote a better quality of life for the people they serve. For more information, visit www.matrixcare.com. About The Role We are looking for an experienced HR Business Partner (internally, a People Business Partner) to join our People Services team and report to our Chief People Officer. In this role, you will be a strategic advisor to leaders across your assigned client groups, helping them build strong teams, lead through change, and deliver results through their people. You will also own employee relations, handling sensitive issues with sound judgment and care. The ideal candidate is a seasoned business partner who pairs strategic thinking with hands-on execution, earns trust quickly, and does their best work in a remote environment. What You'll Do Partner with leaders in your assigned client groups to translate business goals into people priorities and practical plans that improve team performance.Own employee relations for your client groups, including investigations, corrective action, and case resolution, so issues are addressed fairly, consistently, and in line with policy and law.Coach leaders on performance, feedback, and accountability so expectations are clear and performance issues are addressed early.Lead talent reviews, succession planning, and calibration to strengthen the bench and retain top talent.Advise on organization design, workforce planning, and role changes so team structures support how the work gets done.Guide leaders through change, including reorganizations and new programs, with clear communication and disciplined execution.Analyze people data such as turnover, performance, and exit trends to identify risks and recommend actions that improve retention.Lead engagement survey follow-through for your client groups, helping leaders interpret results, share them with their teams, and act on what they learn to strengthen engagement.Partner with Talent Acquisition, Total Rewards, and People Operations to deliver hiring, compensation, and program decisions for your client groups.Contribute to the design and rollout of People programs and policies, bringing a practical leader and teammate perspective. What You'll Bring Required Qualifications 7+ years of HR business partner experience, including advising director- and executive-level leaders.Deep employee relations expertise, including conducting investigations and managing complex cases through resolution.Working knowledge of US employment law and multi-state compliance.Experience leading talent reviews, performance management, and organizational change.Experience supporting a remote or distributed workforce and comfort using HR data to shape recommendations.Strong judgment, discretion, and the ability to influence without authority. Preferred Qualifications Experience in a private equity-backed company or through a merger, acquisition, or carve-out.Experience in SaaS or healthcare technology.SHRM-CP, SHRM-SCP, PHR, or SPHR certification.Bachelor's degree in human resources, business, or a related field, or equivalent experience. What Success Looks Like In your first six months: Leaders in your client groups see you as a trusted advisor and bring you into people decisions early.Employee relations cases are investigated thoroughly, documented well, and resolved consistently and on time.You have completed a talent review for your client groups, with development and retention plans in place for key talent.You have identified the top people risks in your client groups, such as turnover hot spots or capability gaps, and agreed on action plans with leaders. Why Join MatrixCare? At MatrixCare, we are committed to fostering a culture where teammates can grow their careers and make an impact on the healthcare industry. We offer opportunities to contribute to innovative solutions that help improve care delivery, while benefiting from a flexible and supportive work environment. Our teammate value proposition includes comprehensive health and wellness benefits, flexible time off, professional development opportunities, and a collaborative culture built on trust, innovation, and teamwork. By joining MatrixCare, you'll be part of a purpose-driven organization dedicated to advancing healthcare technology and creating an exceptional experience for both teammates and customers. Compensation & Benefits $120,000 - $140,000 We are shaping the future at MatrixCare, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. This position qualifies for a comprehensive benefits package and individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At MatrixCare it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Work Environment / Location Expectations Remote (US) Equal Employment Opportunity / Legal Statements MatrixCare is committed to fostering a diverse, inclusive, and equitable workplace where every individual is treated with respect and dignity. We are an Equal Opportunity Employer and make employment decisions based on qualifications, merit, business needs, and performance, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We are dedicated to providing equal access to opportunities and reasonable accommodations throughout the recruitment and employment process, ensuring that all teammates can contribute, grow, and succeed in an environment where diverse perspectives are valued and encouraged.