HR Business Partner

About Läderach

Läderach is a Swiss chocolate manufacturer founded in 1962. With over 2500 employees from more than 80 countries, the company produces fresh chocolates in Glarus, Switzerland. The company's headquarters are located in the canton of Glarus, where they are constantly innovating and developing new ideas in agile teams.

Primary Support Region

The HR Business Partner – West Coast will support California, Washington, Oregon, and British Columbia. The position reports to the Director of Human Resources and Development.

Candidate Requirement

• Must reside within CA, WA, OR, or BC
• Regular regional travel required for store visits and support

Key Responsibilities

• Partner with Regional and Store Managers on workforce planning and HR strategy
• Manage employee relations and compliance across jurisdictions
• Serve as SME on California labor laws
• Support onboarding, performance management, and training initiatives
• Develop HR reporting and track key metrics
• Collaborate with Talent Acquisition on hiring effectiveness
• Coach leaders and drive engagement
• Drive employee engagement and positive work culture
• Support operational effectiveness and employee experience
• Travel as needed to support store locations

What You Can Expect

• You will provide HR workforce planning support and guidance to field managers
• You will analyze trends and develop workforce plans to improve business results
• You will conduct HR audits and implement corrective action plans
• You will ensure HR policies and practices are compliant with applicable laws
• You will manage employee relations cases and investigations
• You will oversee California and multi-state/province labor law compliance
• You have working knowledge of Canadian employment laws (British Columbia Employment Standards and labor regulations)
• You will support onboarding processes and ensure completion of new hire documentation
• You will develop and track HR metrics and reporting
• You will provide guidance on employee relations, benefits, and performance management
• You will partner with Talent Acquisition to attract and retain talent
• You will coach managers on leadership, performance, and engagement
• You will drive employee engagement and positive work culture
• You will support operational effectiveness and employee experience
• You will travel as needed to support store locations

What We Expect From You

• 7–10+ years of HR Business Partner experience
• Experience in retail or hospitality in a multi-unit environment
• Strong knowledge of California and Canadian labor laws
• Experience managing employee relations and investigations
• Strong leadership, communication, and influencing skills
• Analytical mindset with HR metrics experience
• Ability to work remotely and travel
• Bachelor’s degree preferred
• HR certification (PHR/SPHR/SHRM) preferred
• Proficiency in Microsoft Office and HRIS systems
• Strong organizational and problem-solving skills
• Ability to handle sensitive information with confidentiality

What We Offer

• Competitive Pay
• Medical (80% employee / 50% family), Dental, Vision
• Life insurance up to $25K (option up to $150K)
• 401(k) enrollment
• Employee Assistance Program
• Career development and training
• Generous product discounts and chocolate at work

Equal Opportunity Employer

We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.