HR Business Partner

About InvoiceCloud InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. Position Overview We are seeking a highly skilled and results-oriented Boston based HR Business Partner to support leaders and employees across the organization. This role will play a key part in advancing InvoiceCloud’s mission by driving talent strategy, improving employee experience, and enabling organizational effectiveness. The ideal candidate operates as a proactive, trusted partner—capable of independently managing HR initiatives, advising leaders, and driving impactful people strategies across the business. Success Profile This role is anchored in our company’s core competencies. These competencies reflect the mindsets and behaviors that define success in this role. Below is how each competency translates into meaningful impact and outcomes for this position. Builds Effective Teams Partner with leaders on talent management, succession planning, and organizational design to enable high-performing teamsCoach managers on leadership effectiveness, feedback practices, and employee developmentIdentify organizational gaps and implement people strategies that support scalability and performanceCollaborate cross-functionally and geographically with Recruiting, Learning & Development, and Finance to align talent strategies with business goals Drives Engagement Lead engagement initiatives, including survey execution, data analysis, and action planning with leadersDesign and support programs that enhance employee experience across the lifecycleUse insights from engagement data and exit interviews to identify trends and drive improvements; leveraging AI tools to improve efficiency of outputsPartner with HR teams to implement initiatives that strengthen culture and retention Takes Ownership Independently manage employee relations matters with sound judgment, discretion, and a balanced approachPartner with managers on Performance Improvement Plans (PIPs), Own HR processes including promotions, job changes, and Workday system updatesDrive reporting and analytics, including OKRs, KPIs, and workforce metrics to inform business decisionsLeverage AI-enabled tools to support HR analytics, reporting, and process efficiency while ensuring data accuracy and confidentiality Requirements Bachelor’s degree or equivalent experience3–5+ years of experience in a progressive HR, HRBP, or HR Operations rolesExperience with employee relations, performance management, and talent processesStrong communication and stakeholder management skillsStrong project management and organizational skillsAbility to manage multiple priorities in a fast-paced environmentAnalytical mindset with ability to use data to inform decisionsStrong understanding of generative AI tools and how to encorporate them into daily work to drive efficiencyExperience with HR systems (Workday, Greenhouse, etc.) preferred Benefits: Medical, dental, vision, life & disability insurance401(k) plan with company matchFlexible Time Off (FTO), wellbeing days, paid holidays, and summer FridaysMental health resourcesPaid parental leave & backup careTuition reimbursementEmployee Resource Groups (ERGs) Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range $110,000—$125,000 USD InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com. Click here to review InvoiceCloud’s Job Applicant Privacy Policy. For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.