HR Business Partner

About the role

As our Human Resources Business Partner, you’ll be a trusted advisor to Operations leadership and an important connection between our business leaders and Human Resources team. You’ll build a strong understanding of district operations, workforce trends, business priorities, and the competitive labor environment to help leaders make thoughtful and effective people decisions.

Responsibilities

• Serve as a trusted HR advisor to Operations leadership, translating business priorities, workforce challenges, and operational needs into practical people strategies and solutions.
• Partner with leaders on workforce planning, organizational structure, employee engagement, retention, leadership capability, and organizational change.
• Use workforce data, trends, and HR metrics to identify opportunities, recommend solutions, and evaluate effectiveness.
• Provide HR guidance that thoughtfully balances employee needs, business objectives, organizational consistency, and risk.
• Consult with leaders on complex employee relations matters, including performance, conduct, workplace concerns, policy interpretation, corrective action, and employment decisions.
• Conduct and/or oversee thorough, timely, and objective workplace investigations and provide recommendations for appropriate action.
• Coach leaders on performance management, employee development, conflict resolution, engagement, retention, and effective leadership practices.
• Identify employee relations and workforce trends and proactively partner with leaders to address underlying concerns and mitigate risk.
• Partner with Operations, Talent Acquisition, and other HR teams to understand current and future talent needs and develop effective staffing, retention, and workforce strategies.
• Lead succession planning efforts, helping identify critical roles, high-potential talent, leadership gaps, and development priorities.
• Partner with leaders to strengthen succession pipelines and support the development of current and emerging leaders.
• Support new stores, acquisitions, restructures, and other significant business initiatives through workforce planning, staffing strategy, and change management.
• Provide leadership, coaching, and direction to designated HR Generalists and/or HR Coordinators to support consistent HR practices and priorities throughout the district.
• Partner with HR Centers of Excellence and other HR teams to effectively implement company programs, practices, and initiatives.
• Help ensure Operations leaders have the HR knowledge, tools, and training needed to effectively lead their teams.
• Provide guidance and interpretation regarding company policies, employment practices, and applicable federal, state, and local employment requirements.
• Identify and escalate significant employee relations, compliance, or organizational risks and partner with the appropriate resources to support resolution.
• Champion Coborn’s culture, employee engagement, and organizational values through visible leadership and partnership throughout the locations.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
• Five (5) or more years of progressive Human Resources experience, including experience with employee relations, leadership consultation, talent management, and workforce planning.
• HR Business Partner, HR Manager, or multi-location HR experience preferred.
• Previous experience providing leadership, coaching, or direction to HR professionals preferred.

What You'll Bring

• Strong business acumen with the ability to understand operational needs and translate them into effective HR strategies and solutions.
• Strong employee relations, workplace investigation, performance management, coaching, and conflict-resolution skills.
• Demonstrated ability to build trusted relationships and influence leaders at multiple levels of an organization.
• Strong communication, consultation, facilitation, analytical, and problem-solving skills.
• Knowledge of employment practices and applicable federal and state employment requirements.
• Sound judgment and discretion when working with confidential or sensitive employee matters.
• Ability to manage competing priorities and work effectively in a fast-paced, multi-location environment.
• A collaborative approach and ability to partner effectively across Operations and Human Resources teams.

Technology & Systems

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Experience working with HRIS, applicant tracking, workforce management, reporting and business intelligence tools, and other HR technology platforms.

Travel & Licensure

• Ability to travel locally and regionally up to 50% to support business needs across assigned locations.
• Valid driver’s license and insurance with the ability to travel to company locations and other business locations as needed.
• SHRM-CP, SHRM-SCP, PHR, SPHR, or a similar Human Resources certification preferred.

Benefits

• 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
• Get Paid Daily with DailyPay – for employees who would like access to their pay before payday.
• Paid Time Off (PTO/Vacation).
• Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday.
• Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply).
• Paid Military Leave.
• Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month.
• Employee Health & Wellness Programs, Challenges and Resources.
• Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year.
• Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more.
• Tools, resources and opportunities for career growth and development.
• 401(k) plan options – with company match up to 20% of the first 5% contributed.
• Participation in our Employee Stock Ownership Program (ESOP).
• Education benefits including tuition discount and scholarship programs.
• Additional Voluntary Benefits – such as vision, accident and critical illness insurances.
• For full-time positions: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance.