HR Business Partner

About the role

The HR Business Partner (HRBP) manages core HR operations and serves as the primary HR partner to the Caring for Others Branch network. This hands-on, individual-contributor role requires strong HR expertise, sound judgment, and the ability to work independently across a broad, compliance-sensitive workload.

A family-owned organization with 20 years of experience raising the standards for in-home care, Caring for Others builds teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success. Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client. We foster a culture built to energize—powering meaningful careers for world changers who never settle.

Responsibilities

• Serve as the first point of contact for the HR function, monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line in a timely, professional manner
• Administer the workers' compensation process end-to-end, including claim intake, reporting, carrier coordination, return-to-work planning, and recordkeeping
• Administer and manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal and medical leave) and the unemployment claims process, ensuring compliant and timely handling
• Administer employee benefit programs, including enrollment, eligibility, vendor coordination, and employee inquiries
• Provide payroll processing and HRIS support, including processing wage garnishments and responding to employment/income verification requests
• Own and continuously improve the Employee Training Program, ensuring content is current, compliant, and effectively delivered
• Provide day-to-day HR support to branch locations, acting as a trusted, responsive resource for Branch Leaders, Supervisors, and Employees, and lead performance management and offboarding activities
• Operate as the de facto HR resource in the absence of a dedicated HR leader, following established SOPs and exercising sound, independent judgment while escalating appropriately

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Minimum of 5 years of progressive HR Generalist/HR Business Partner experience, including hands-on work with benefits administration, leave management, workers' compensation, and unemployment claims
• Demonstrated ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader
• Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels
• High level of integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations
• Strong judgment, problem-solving ability, and adaptability to shifting priorities and business needs
• Ability to work effectively in a fast-paced, dynamic environment with reliable, predictable, and punctual attendance
• PHR, SHRM-CP, or higher HR certification preferred; prior experience in home care, healthcare, or a multi-site/branch services organization a plus
• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills—strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech-savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
• Background in senior care, assisted living, skilled nursing, or in-home care

Benefits

• Paid Time Off and Paid Holidays
• 100% Company-Paid Dental Insurance and Vision Insurance
• 100% Company-Paid $25,000 Life Insurance Policy
• 100% Company-Paid Employee Assistance Program—including mental health counseling sessions, financial coaching, provider referrals, and childcare resources—available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, plus additional contribution for Dependents as needed
• 401(k) Retirement Program with Employer Match
• Professional Development—ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• A supportive team to work alongside

Benefit eligibility is based on hours worked.

Pay

$75,000 - $95,000