HR Business Partner

About the role

The Human Resource Business Partner at Caribou Coffee plays a crucial role in supporting the growth and development of team members, aligning HR strategy with business objectives, and driving talent acquisition and retention.

Responsibilities

• Support leaders in the Support Center and Warehouse by providing guidance on HR issues, managing investigations, and delivering HR training.
• Align HR strategy with business objectives by understanding strategic goals, assessing people implications, and advising on organizational change.
• Ensure consistent execution of HR practices by auditing processes, analyzing reports, creating action plans, and fostering a positive workplace culture.
• Lead talent management initiatives, including workforce planning, career pathing, performance management, and talent reviews.
• Drive strategies to attract and hire top talent, ensuring a high-quality candidate and hiring-manager experience, and using data to strengthen hiring practices and build diverse pipelines.
• Build and foster diverse, inclusive teams by embedding equity and inclusion in all aspects of talent and leadership development.
• Promote and support company policies, values, and ethical standards through training, compliance efforts, and partnership with Employee Relations and the Caribou Ethics Hotline.
• Influence organizational change using proven frameworks that balance company objectives with employee engagement and satisfaction.
• Leverage HR and business analytics to inform decisions, identify trends, and develop strategies that improve organizational performance.
• Identify opportunities to develop strategic people solutions that address business challenges and support future growth.
• Collaborate across HR to deliver high-quality, efficient, and innovative HR solutions.

Qualifications

• Bachelor’s Degree in HR, Business Management, or related field
• 5+ years of progressive experience in HR generalist, talent management, learning and development, organizational effectiveness or related capabilities
• Experience supporting high-growth or transformation-focused organizations
• Knowledge of federal, state, local labor and employment laws and HR/talent management best practices
• Preferred: HR Certification (PHR, SPHR, etc.), ICF coaching certification (or completion of ICF accredited courses), experience in retail, QSR, or fast casual restaurant industry

Skills

• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Business acumen
• Talent management
• Talent acquisition
• Data judgment
• Relationship management
• Strategic consulting
• Change management
• Communication
• Project management