HR Business Partner

What you’ll do in the role

• Serve as the primary HR partner for Pharmacy Operations and Specialty Care leadership. Also required to extend HRBP support to the broader organization as needed.
• Build trusted, strategic relationships with leadership, advising on organizational structure, talent planning, workforce strategy, and people-related decision-making.
• Provide thought partnership on employee relations, performance management, coaching, corrective action, and policy interpretation, ensuring compliance with multi-state employment laws and healthcare-specific regulations.
• Partner closely with the People Team to support hiring, onboarding, career growth, and employee experience across locations.
• Lead or support HR initiatives supporting operational excellence, engagement, retention, and culture, tailored to both retail/specialty pharmacy environments and AndHealth’s patient-centric model.
• Conduct investigations, facilitate conflict resolution, and guide leaders through sensitive employee matters using sound judgment and consistent application of policy.
• Support change management efforts related to pharmacy and specialty care growth, workflow redesign, new site launches, systems changes, and organizational development.
• Analyze HR metrics (turnover, engagement, staffing, performance trends) to provide actionable insights to leadership and improve workforce outcomes.
• Partner with leadership on talent planning, succession planning, and development strategies.
• Lead and participate in People Operations and company projects and initiatives.
• Travel up to 20% to pharmacy and specialty care sites to build strong relationships, support leaders and employees, and maintain an in-person understanding of operational needs.

Education & Licensure Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field.

Other Skills or Qualifications

• Minimum of 3 years of experience as an HR Business Partner or related role, preferably in a startup or high-growth environment.
• Experience supporting distributed teams, field offices, or remote sites outside of a corporate headquarters environment is preferred.
• Proven experience in developing and implementing HR policies, performance management systems, and employee engagement strategies.
• Strong knowledge of employment law and HR best practices.
• Exceptional interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Demonstrated ability to work independently, collaborate, manage multiple priorities, and solve complex problems in a fast-paced setting.
• Strong technical aptitude, including proficiency with HRIS platforms and a demonstrated ability to leverage AI tools.
• SHRM-CP or PHR certification is a plus.