HR Business Partner

About the role

The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, focusing on talent management, employee engagement, and internal customer service. This role involves leveraging data-driven insights to drive business impact and balancing strategic and tactical responsibilities.

Responsibilities

• Identify systemic patterns, address root causes, and make high-judgment decisions that align with policy intent while minimizing risk.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level.
• Execute and monitor employee engagement strategies and recognition programs.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments.

Requirements

• Improve site effectiveness by establishing and implementing mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
• Build trust and influence through sound business acumen, managing increasingly complex issues and delivering solutions that enhance both employee experience and business outcomes.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management.
• 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).

Skills

• Master's degree, or MBA.
• Experience supporting operational environments (manufacturing, distribution, or similar).
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills with ability to guide leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction.

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

Base salary range: $67,600.00 - $118,400.00 USD annually

Schedule

Worksite: Onsite at an Amazon facility.