HR Business Partner

About the Role

As an HR Business Partner, you will provide HR generalist support to a large population of hourly employees and business leaders, focusing on leadership development, employee experience, and operational excellence. This role involves partnering with business leaders to deliver HR initiatives in talent management, employee engagement, and internal customer service. You will balance strategic and tactical responsibilities, driving organizational success through effective partnerships.

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions aligned with policy intent while minimizing risk.
• Establish and implement mechanisms for consistent, fair policy application while maintaining compliance with evolving regulations.
• Use data analytics to identify trends, predict challenges, and implement proactive solutions at the site level.
• Execute and monitor employee engagement strategies and recognition programs.
• Maintain a meaningful floor presence to gather insights, identify disengagement signs, and partner with leaders for targeted improvements.
• Coach Business Leaders on people management practices, including performance feedback, team development, and complex employee relations matters.
• Support leaders in building inclusive, high-performing teams and ensuring equitable talent practices.
• Drive adoption of HR technology solutions, AI, and self-service tools while maintaining high-touch service delivery.
• Identify opportunities to enhance user experience and process efficiency.

Qualifications

• Experience supporting or leading employee-focused processes such as onboarding, benefits, investigations, training, or talent management.
• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience.
• 2+ years of human resources experience or equivalent (operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).

Preferred Qualifications

• Master's Degree or MBA.
• Experience supporting operational environments (manufacturing, distribution, or similar).
• Ability to train, guide, and support others in using HR technologies and digital platforms.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills to guide leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts.

Pay

The base salary range for this position in Mesa, AZ, is $67,600.00 - $118,400.00 USD annually. Final compensation will be determined based on factors including experience, qualifications, and location. Additional compensation includes sign-on payments and restricted stock units (RSUs).

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage).
• 401(k) matching.
• Paid time off and parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers employees to deliver the best results for our customers.