HR Business Analyst
About the role
The HR Business Analyst will serve as an analyst within the Oracle HCM solutions team, responsible for the support and growth of solutions within the Oracle HCM suite, including Core HCM, Workforce Compensation, Absence Management, and Person Management. The role focuses on maximizing the value of HR technology solutions by maintaining a quality environment, managing complex business processes, and partnering with external vendors and Information Technology to enhance and deploy new capabilities.
The analyst will partner with HR Centers of Excellence (COEs) to apply industry best practices to product configurations, consult on system capabilities, and translate HR business requirements into technology solutions. Additional responsibilities include second-tier support for end users, change management for business processes, and researching industry trends.
Responsibilities
- Partner and collaborate with COEs to understand business processes and identify opportunities to drive efficiencies through technology solutions, including identifying business requirements, designing processes, testing, and maintaining quality HR solutions.
- Design, develop, and implement core HCM solutions (position management, workforce management, workforce structures, etc.), integrations, and Oracle’s platform as a service.
- Contribute to process improvement efforts such as issue tracking and resolution, as well as knowledge management and collaboration using MS Teams and SharePoint.
- Triage, troubleshoot, and resolve service desk incidents.
- Closely partner with Human Resources and Information Technology to creatively advance capabilities and solve business needs.
- Review and remediate core HCM-related enhancements and impacts provided with patches and quarterly releases.
- Consult on solution capabilities, support end-user needs, and manage complex business processes.
- Manage vendor relationships and influence future product direction through user group participation.
- Leverage user analytics to drive decisions on system changes and increased training efforts.
- Function in a fast-paced, changing environment, manage shifting priorities, and work independently with minimal supervision.
Requirements
- Understanding of Oracle HCM Cloud core best practices, with 3+ years of experience supporting HCM applications.
- 3+ years of recent working experience within the core Oracle HCM suite, Workforce Compensation, and Absence Modules.
- Knowledge of HCM Extracts, HDL Loading, and Data Modeling/Reporting (a plus).
- Advanced experience with Excel and/or Access to support data analysis and manipulation.
- Experience with the MS Suite of productivity tools (Word, PowerPoint, Excel).
- Proven written and verbal communication skills; comfortable presenting.
- Demonstrated consulting skills, initiative to influence change, and proactive thinking.
- Experience identifying business needs, communicating expectations, validating quality, and managing timelines to deliver.
- Experience managing multiple small projects and initiatives.
- Strong knowledge and experience configuring and supporting multiple HR solutions, including complex integrations.
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. The company’s mission is to provide clean, safe, reliable, and affordable energy with excellent service. Southern Company operates electric utilities in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider, a fiber optics network, and telecommunications services.
Southern Company is committed to innovation, resilience, and sustainability, taking action to meet customers' and communities' needs while advancing its goal of net-zero greenhouse gas emissions by 2050. The company’s corporate culture has earned recognition for its values and dedication to service.
Benefits
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy. This includes a competitive base salary, annual incentive awards for eligible employees, and health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program.
A summary of benefits for this position can be found here. Additional details about total compensation and benefits will be provided during the hiring process.