Jobs · Consulting · Texas

HR Business Advisor

ADP · El Paso, TX · 3 wk ago
HybridConsultingFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: - Intro: "ADP is hiring a Human Resource Business Advisor (HRBP). This is a hybrid role, working in the office 3 days a week and from home 2 days a week." That's schedule info. - Then description: "The Human Resource Business Advisor (HRBA) is a Human Resources subject matter expert interfacing with ADP clients to provide HR advisory support and service to both address on demand/urgent issues as well as help to strategically drive results. HRBAs deliver detailed HR best practice advice and information around regulations and provide clients with practical guidance through the HR management processes across the HR lifecycle. HRBAs also play a key role in ensuring client engagement across ADP's products and services. HRBA's provide inbound and outbound virtual client on-boarding/training in the same respect as the HR Solutions Specialist counterparts, in addition they are highly focused on HR projects and research, including content, training and other development projects to increase their HR knowledge and experience. They provide on-demand HR consultation and advice to clients through email and phone, working closely with their more Sr. counterparts, team leads and management to assist in resolving more complex HR issues for clients." That's about the role. - Then "Responsibilities" heading followed by a long list of duties. We need to extract bullet points. Responsibilities list (starting after "Responsibilities"): - Utilizing a proactive, consultative approach, receives and responds to client inquiries, ranging in complexity and scope, by educating clients on human resources tools, information, and best practices regarding: federal and state law, compliance requirements, employee and labor relations, compensation, benefits, staffing, performance management, termination of employment, rewards and recognition, occupational safety and health, leaves of absence and other HR related topics. - Leverages every client touchpoint as an opportunity to create value for the client by not just providing HR best practice information but also identifying and sharing information on HR Solutions products, features and capabilities that can help to address the clients immediate HR needs as well as strategically support long terms needs. - Schedules training and future meetings with the client as appropriate. - Effectively executes inbound and outbound client communications, with quality, in accordance with standard ADP call strategies and expectations. - Adheres to internal policies and procedures in an effort to minimize risk and liability to ADP. - Must be able to transition between a wide variety of HR competencies quickly and proficiently. - Researches information from multiple resources to provide best practice knowledge to external and internal clients. - External clients range in size, employees, and span a wide variety of industries and levels of HR experience. - Keeps up-to-date and proficient on a wide variety of employment laws and regulations at both the state and federal levels, including, but not limited to: ADA, ADEA, Civil Rights Act, COBRA, FLMA, USERRA, FLSA, FRCA, IRCA and other legislation as it applies to employment. - Continually updates and maintains knowledge of other HR related topics including, but not limited to EEO compliance, record keeping requirements, proper investigative procedures, management practices, etc. - Participates in training and reviews documentation to keep current on HR related topics and system and product enhancements and changes. - Participates in assigned HR projects to increase HR knowledge and experience including but not limited to HR content creation, in depth HR research, development of HR training, works with multiple levels of HR Solutions team to assist in resolving multiple complex HR issues for clients. - Regularly responds to client inquiries through participation on the email triage team. - Executes other duties and projects as assigned including but not limited to, overflow support for other call center initiatives and programs in both an inbound and outbound call center capacity and keeping up-to-date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc.; participates in training programs designed to enhance service skills. That's responsibilities. - Then "Qualifications" heading (actually "Qualifications Required"): Required BS in Human Resources or equivalent education in related field 2-3 years HR experience, at least 1 year of generalist experience Must be able to work flexible hours (Monday-Friday - 6:30 a.m. to 6:30 p.m. - 40 hour work week). Position is non-exempt/hourly. - Then "PREFERRED QUALIFICATIONS:": Preference will be given to candidates who have the following: PHR or SPHR certification preferred Bilingual in English and Spanish is a plus!! - Then "A little about ADP:" description about company; we can treat as "About the role"? Actually "About the role" maybe includes description of role and company? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need sections: About the role (intro), Responsibilities, Requirements (maybe qualifications?), Qualifications (maybe preferred?), Skills, Benefits, Pay, Schedule. But we must only include sections when posting has real specific content. We have schedule info (hybrid 3 days office, 2 days home). That's schedule. We have pay? Not mentioned. So we should not include Pay section. Benefits? Not mentioned explicitly. So we should not include Benefits. Skills? Could infer from responsibilities but not explicit list of skills. The posting does not have a dedicated "Skills" section. We could maybe include Skills if we extract from responsibilities? But instruction: only include section when posting has real specific content for it. There's no explicit Skills heading. So we should not create Skills section unless we have explicit skill list. Better to omit. Requirements vs Qualifications: The posting has "Qualifications Required" and "PREFERRED QUALIFICATIONS". Could map to Requirements (mandatory) and Qualifications (preferred). Or we could have Requirements (mandatory) and Qualifications (preferred). We'll include both. About the role: include intro description plus hybrid schedule? Actually schedule is separate but could be part of About the role. But we also have Schedule section maybe separate. Since schedule info is specific, we can create Schedule section. Thus sections: - About the role: description of role (the paragraph after intro). Could also include hybrid note? But we already have schedule separate. - Responsibilities: list as
  • . - Requirements: mandatory qualifications (BS, 2-3 years HR experience, at least 1 year generalist, flexible hours Monday-Friday 6:30am-6:30pm 40hr week, non-exempt/hourly). Could also include ability to work flexible hours. - Qualifications: preferred qualifications (PHR/SPHR certification preferred, bilingual English/Spanish plus). - Schedule: hybrid role: office 3 days a week, home 2 days a week. We should not include Benefits, Pay, Skills. We must not repeat job title as heading. So no

    Human Resource Business Advisor (HRBP)

    . We must not include Job ID etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep the details exactly as given, but we can format as list items. We need to output only HTML fragment, no /, no markdown fences. Thus produce something like:

    About the role

    The Human Resource Business Advisor (HRBA) is a Human Resources subject matter expert interfacing with ADP clients to provide HR advisory support and service to both address on demand/urgent issues as well as help to strategically drive results. HRBAs deliver detailed HR best practice advice and information around regulations and provide clients with practical guidance through the HR management processes across the HR lifecycle. HRBAs also play a key role in ensuring client engagement across ADP's products and services. HRBA's provide inbound and outbound virtual client on-boarding/training in the same respect as the HR Solutions Specialist counterparts, in addition they are highly focused on HR projects and research, including content, training and other development projects to increase their HR knowledge and experience. They provide on-demand HR consultation and advice to clients through email and phone, working closely with their more Sr. counterparts, team leads and management to assist in resolving more complex HR issues for clients.

    Responsibilities

    • Utilizing a proactive, consultative approach, receives and responds to client inquiries, ranging in complexity and scope, by educating clients on human resources tools, information, and best practices regarding: federal and state law, compliance requirements, employee and labor relations, compensation, benefits, staffing, performance management, termination of employment, rewards and recognition, occupational safety and health, leaves of absence and other HR related topics.
    • Leverages every client touchpoint as an opportunity to create value for the client by not just providing HR best practice information but also identifying and sharing information on HR Solutions products, features and capabilities that can help to address the clients immediate HR needs as well as strategically support long terms needs.
    • Schedules training and future meetings with the client as appropriate.
    • Effectively executes inbound and outbound client communications, with quality, in accordance with standard ADP call strategies and expectations.
    • Adheres to internal policies and procedures in an effort to minimize risk and liability to ADP.
    • Must be able to transition between a wide variety of HR competencies quickly and proficiently.
    • Researches information from multiple resources to provide best practice knowledge to external and internal clients.
    • External clients range in size, employees, and span a wide variety of industries and levels of HR experience.
    • Keeps up-to-date and proficient on a wide variety of employment laws and regulations at both the state and federal levels, including, but not limited to: ADA, ADEA, Civil Rights Act, COBRA, FLMA, USERRA, FLSA, FRCA, IRCA and other legislation as it applies to employment.
    • Continually updates and maintains knowledge of other HR related topics including, but not limited to EEO compliance, record keeping requirements, proper investigative procedures, management practices, etc.
    • Participates in training and reviews documentation to keep current on HR related topics and system and product enhancements and changes.
    • Participates in assigned HR projects to increase HR knowledge and experience including but not limited to HR content creation, in depth HR research, development of HR training, works with multiple levels of HR Solutions team to assist in resolving multiple complex HR issues for clients.
    • Regularly responds to client inquiries through participation on the email triage team.
    • Executes other duties and projects as assigned including but not limited to, overflow support for other call center initiatives and programs in both an inbound and outbound call center capacity and keeping up-to-date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc.; participates in training programs designed to enhance service skills.

    Requirements

    • BS in Human Resources or equivalent education in related field
    • 2-3 years HR experience, at least 1 year of generalist experience
    • Must be able to work flexible hours (Monday-Friday - 6:30 a.m. to 6:30 p.m. - 40 hour work week)
    • Position is non-exempt/hourly

    Qualifications

    • PHR or SPHR certification preferred
    • Bilingual in English and Spanish is a plus

    Schedule

    Hybrid role: working in the office 3 days a week and from home 2 days a week.

    Check

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