HR Benefits Specialist

This position supports the Human Resources Department with a focus on benefits administration, employee relations, HR operations, compliance, and employee support. It serves as a key resource for employees and managers regarding benefit programs, HR policies, leave administration, and employment-related matters while ensuring compliance with federal, state, and company requirements.

Responsibilities

• Administer and maintain all employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, flexible spending accounts, and other employee benefit offerings.
• Serve as the primary point of contact for employee benefit inquiries, providing guidance and education regarding eligibility, enrollment, life events, claims issues, and plan provisions.
• Coordinate and manage annual Open Enrollment activities, including employee communications, benefit system updates, vendor coordination, and employee education sessions.
• Process benefit enrollments, terminations, qualifying life events, status changes, and dependent updates while ensuring accuracy and timeliness.
• Partner with benefit brokers, insurance carriers, retirement plan providers, and third-party administrators to resolve employee issues and maintain effective vendor relationships.
• Administer leave programs, including FMLA, ADA accommodations, workers' compensation, parental leave, military leave, and other applicable leave programs.
• Ensure compliance with federal, state, and local employment laws and regulations, including ACA, COBRA, HIPAA, ERISA, FMLA, and other applicable requirements.
• Maintain accurate employee personnel files, benefits records, and HRIS data while ensuring confidentiality and data integrity.
• Facilitate and support New Hire Orientation programs, including benefit onboarding and employee education regarding company programs and policies.
• Assist employees and managers with questions regarding company policies, benefits, leave programs, employee relations matters, and HR-related procedures.
• Support employee relations matters through coaching, conflict resolution, documentation, investigations, and policy interpretation under the direction of HR Leadership.
• Coordinate employee recognition, wellness, engagement, and retention initiatives that support organizational culture and employee satisfaction.
• Assist with performance management processes, including documentation, employee development planning, and manager support.
• Process employment verifications, unemployment claims, workers' compensation documentation, and other HR administrative requirements.
• Maintain and update organizational charts, job descriptions, policy documents, employee handbooks, and workforce planning records.
• Conduct audits of HR and benefits data to ensure compliance, accuracy, and adherence to company policies and regulatory requirements.
• Prepare, analyze, and report on HR metrics including benefits utilization, turnover, absenteeism, headcount, retention, and employee engagement trends.
• Support payroll-related processes through employee data maintenance, benefit deductions, and coordination with payroll as needed.
• Assist with HR projects, process improvements, system implementations, and other duties assigned by Human Resources Leadership.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent combination of education and experience.
• Minimum of 4-6 years of progressive Human Resources experience with significant responsibility in benefits administration and HR generalist functions.
• Experience administering employee benefit programs, leave management, and employee relations processes.
• Advanced skills using the Microsoft Office Suite (Teams, Word, Excel, and PowerPoint).
• Experience utilizing HRIS systems such as Paycom, Workday, ADP, UKG, or similar platforms.
• Strong knowledge of employment laws and benefit regulations.
• Exceptional interpersonal, written, and verbal communication skills with the ability to effectively interact across all levels of the organization.
• Strong working knowledge of benefits administration, employee relations, leave management, HR compliance, and HR operations.
• Demonstrated ability to handle highly sensitive and confidential information with discretion and professionalism.
• Strong analytical and problem-solving skills with the ability to interpret policies, regulations, and employee situations.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to build trust, collaborate effectively, and provide exceptional customer service to employees and leaders.
• A growth mindset with a commitment to continuous improvement and delivering effective HR solutions.
• Ability to travel as required (up to 10-15%).

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience supporting employees in a highly regulated or fast-paced operational environment.
• Experience with benefits administration, leave management, and HR compliance in a multi-state workforce.

Benefits

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.