HR Benefits Specialist

About the role

The Benefits Specialist administers the daily employee concerns/matters in the following functional areas: Human Resource Information Systems (HRIS), leaves of absence including ADA/Non-FMLA, benefits administration with multiple open enrollments, termination entry/separation notices, workers’ compensation, unemployment, 401K retirement plan, tuition reimbursement and relocation.

Prior experience working with multiple state locations and the ability to work closely with remote offices to ensure program compliance and employee satisfaction is required.

Responsibilities

• Maintains employee-related HRIS (ExponentHR) system regarding all day-to-day benefit administration which includes, but is not limited to: Administer employee benefits, including enrollments, life events, eligibility, and data maintenance in ExponentHR.
• Provide employee support and education regarding benefit programs and Open Enrollment.
• Prepare routine and ad hoc reports and assist with benefits audits and reconciliations.
• Manage benefits-related administrative processes, including arrears, health support orders, invoice reconciliation, and compliance activities.
• Respond to all unemployment claims accurately including but not limited to gathering information and coordinate hearings with Leaders in conjunction with the third-party administrator.
• Assist with employee workers’ compensation injury/illness which includes: Administer workers' compensation and occupational injury processes, including claim reporting, investigations, carrier coordination, and adjuster communications.
• Ensure OSHA compliance through required recordkeeping, reporting, and annual postings.
• Collaborate with the insurance broker to review and maintain claims accuracy.
• Maintain the 401K Retirement Plan employee questions and includes deferral feedback files, funding and correcting errors if applicable.
• Administer all leave of absence requests, including Non-FMLA, FMLA, state, and other protected leaves, by reviewing requests, determining eligibility, coordinating with third-party administrators, responding to employee and manager inquiries, monitoring leave status, ensuring compliance, and facilitating the transition from FMLA to the ADA interactive process, when applicable.
• Answer disability claims and demographic requests from the third-party administrator and state-sponsored programs as required.
• Ensure ADA accommodation requests are timely answered and coordinated (workplace and requests for leave).
• Process all benefit carrier invoices and reconciliation internally to Accounts Payable.
• Answer Tuition Reimbursement question as they arise.
• Administer and respond to high volume email communication/Fed Ex activity.
• Educate employees on policies and procedures.
• Comply with all BayMark policies and procedures, Compliance policy and Code of Ethics.

Qualifications

Minimum of a bachelor’s degree or equivalent in Human Resources, Business, or Organization Development or equivalent experience preferred.

3-5 years of Benefits Specialist experience preferred.

Professional in Human Resources (PHR) certification preferred.

Experience in a fast-paced working environment in support of 3,000+ employees.

Experience in benefits administration and other Human Resources in a corporate setting.

Excellent computer skills in a Microsoft Windows environment.

Preferred intermediate Excel, ExponentHR, Equifax, third party leave administrator and demonstrated skills in database management and record keeping.

Effective oral and written communication.

Excellent interpersonal and coaching skills.

Evidence of the practice of a high level of confidentiality.

Excellent organizational skills.

Ability to multi-task and handle large volume of detail accurately and efficiently and meets deadlines.

Follow instructions and use critical thinking skills to make decisions.

Compliance with accepted professional standards and practices.

Initiative to take charge of unforeseen situations, solve problems and adjust to schedule changes.

Satisfactory references from employers and/or professional peers.

Satisfactory criminal background check.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic