HR and Administrative Support, Dallas, GA

Job Description

About the role

ARDEX Americas, part of the global ARDEX Group, is seeking a Human Resources & Administrative Support. This full-time position is based at our Dallas, GA plant, with occasional travel to our Mansfield, TX plant.

Responsibilities

• Serve as the first point of contact for plant employees regarding HR-related questions, concerns, policies, benefits, attendance, PTO, and employee programs.
• Partner with plant leadership and Corporate Human Resources to support employee relations matters, workplace concerns, and investigations.
• Care for temporary staffing activities, onboarding, new employee orientations, and 90-day follow-up discussions.
• Support payroll and attendance processes, including timecard review, PTO and absence tracking, payroll submissions, and employee record maintenance.
• Coordinate plant training activities and maintain training, compliance, certification, and employee development records.
• Aid with workers' compensation, OSHA, safety, environmental, and other compliance-related documentation.
• Prepare termination documentation and assist with the administration of the termination process.
• Aid with benefits administration, leave programs, open enrollment activities, and employee inquiries.
• Maintain employee files, HR reports, spreadsheets, compliance documentation, and employee data within company systems.
• Aid with employee communications, surveys, Lunch & Learn programs, recognition initiatives, wellness activities, service awards, and employee engagement programs.
• Aid with recruitment activities by coordinating interviews, candidate communications, onboarding logistics, and recruitment-related reporting and documentation.
• Provide administrative and procurement support to plant leadership, including managing third-party vendor relationships and related administrative activities, such as janitorial services, copier services, and similar plant support functions.
• Prepare reports, correspondence, spreadsheets, filing, and other administrative documentation.
• Aid with plant communications by preparing and distributing notices and information.
• Support employee events, recognition programs, wellness initiatives, and other plant activities.
• Perform additional administrative, HR, and special project responsibilities as assigned.

Requirements

• High school diploma with relevant work experience, or Associate degree in Human Resources, Business Administration, or a related field.
• Human Resources and/or administrative experience required.
• Human Resources experience in a manufacturing, warehouse, plant, or similar operational environment preferred.
• Strong customer service focus with the ability to support employees and leaders at all levels.
• Excellent written and verbal communication skills, including the ability to handle sensitive matters with discretion.
• Strong organizational skills, attention to detail, accuracy, time management, and the ability to manage competing priorities.
• Ability to work independently, exercise sound judgment, solve problems, and follow through on responsibilities.
• High level of integrity, professionalism, confidentiality, accountability, responsiveness, and teamwork.
• Strong proficiency with Microsoft Office, including Word, Outlook, Excel, and Teams.
• Experience with HRIS, payroll systems, applicant tracking systems, or Paylocity preferred.
• Working knowledge of employment and workplace regulations, including FMLA, ADA, EEOC, OSHA, workers' compensation, unemployment, and wage and hour requirements.
• Ability to work effectively in a fast-paced manufacturing environment and adapt to changing business needs.
• Must be legally authorized to work in the United States.

Qualifications

• Valid driver's license required.
• Ability to travel (at least quarterly) to Mansfield, Texas.
• Ability to obtain and maintain appropriate travel identification (REAL ID or passport).

Skills

• Organizational skills
• Attention to detail
• Time management
• Customer service
• Microsoft Office proficiency
• HRIS and payroll system experience
• Employment and workplace regulations knowledge

Benefits

• Paid Time Off (PTO)
• 11 Paid Holidays
• Paid Parental Leave
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Company-paid Disability, Life, and AD&D Insurance
• Travel Assistance
• Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
• Tuition Assistance for Associate’s and Bachelor’s degrees
• Discounted Gym Memberships
• Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!