HR Analyst, Employee Lifecycle

About the role

This position reports to: Solutions Support Manager

Responsibilities

• Executing and delivering HR services in compliance with agreed business processes, KPIs and quality targets in a timely, accurate and customer focused manner, showing an end-to-end responsibility.
• Acting as an expert in complex business cases/projects by offering operations expertise and knowledge and driving collaboration across US/PR HR functions.
• Provide expertise/support in Technical Digital Data Management and with Immigration team for administrative work (as needed).
• Provides on-demand reports for data related to business processes where required.
• Accountable for the end-to-end operations, delivering high-quality results delivering globally agreed performance standards.
• Acts as point of contact for inquiries regarding HR related topics and delivers support across one or several service line(s).
• Supports cross-collaboration within HR Services operations and other HR functions to optimize processes and tools and therewith promote synergies.
• Acts as a point of contact for AskHR/Service Now and takes responsibility for the correct handling of Root Cause Analysis (RCA) and escalations and therewith related process improvements.

Qualifications

• Bachelor's Degree in relevant field
• Possesses a demonstrated track record in several HR areas with Extensive knowledge in HR Operations
• Highly skilled in working with HRIS tools like Workday, SAP, ServiceNow, Digital documents, etc.
• Ability to demonstrate your experience most HR areas
• Minimum of 3+ years of experience in HR Operations
• Possess an enhanced knowledge of HR Policies
• Passionate about process improvements and innovative around HR functionalities
• Excellent Verbal/Written communication skills

What's in it for you

• We empower you to take initiative, challenge ideas, and lead with confidence.
• You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.
• Every idea you share and every action you take contributes to something bigger

Abb Benefit Summary

• Health, Life & Disability
• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid.
• Ability to “buy-up” to 66 2/3% of pay
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program
• Retail 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)
• Time off