HR Advisor ( Accessibility & Accommodations)

About the role

Join a purpose-driven organization where people are at the center of everything we do and where HR plays a critical role in enabling business performance, managing risk, and creating an inclusive workplace experience. We are looking for an HR Advisor to join our Accessibility & Accommodations team, a specialized group that assists employees in navigating disability-related needs, workplace barriers, and leave-related situations.

Responsibilities

• Manage end-to-end accommodation and leave cases involving the Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), Family and Medical Leave Act (FMLA), leaves of absence, and workplace accessibility matters
• Evaluate medical information, restrictions, job requirements, and accommodation options to determine appropriate solutions
• Analyze complex and often ambiguous situations, applying sound judgment to develop practical, compliant, and business-aligned recommendations
• Partner with Employee Relations, Legal, Leave Administration, and other key stakeholders to assess legal, operational, and employee impacts while balancing risk, employee experience, and business needs
• Serve as a trusted advisor to leaders, HR partners, and stakeholders on accommodation strategies, leave administration, and accessibility-related matters
• Communicate sensitive decisions and complex information with clarity, professionalism, and empathy

Qualifications

• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience
• 3–5+ years of experience in employee relations, HR advisory services, disability management, accommodation administration, or related HR functions

Preferred Experience

• Experience in HR Operations, HR Advisory Services, or an HR Service Center environment
• Knowledge of workplace accommodations, disability management, leave administration, and accessibility solutions
• Experience working with case management systems such as ServiceNow
• Strong customer service, communication, and problem-solving capabilities
• Experience partnering with Legal, Employee Relations, or other risk-management functions on complex issues
• Experience interpreting and applying ADA, FMLA, PWFA, and related federal, state, and local laws
• Experience managing complex employee cases requiring independent judgment and stakeholder consultation

What We Offer

• The opportunity to make a meaningful impact on the lives and experiences of employees across the enterprise
• Exposure to complex, high-visibility work that strengthens your expertise, judgment, influence, and strategic thinking in accessibility, accommodations, and employment-related compliance
• A collaborative HR team that values continuous learning, partnership, and shared problem solving

Who You Are

• A confident and credible advisor who can navigate sensitive situations with professionalism, empathy, and sound judgment
• Skilled at analyzing complex information and translating legal, medical, and operational considerations into practical recommendations
• Comfortable operating independently and making decisions in situations where guidance may not always be clearly defined
• Strong in critical thinking, risk assessment, and balancing competing priorities
• Detail-oriented with a commitment to accurate, defensible documentation and high-quality case management
• Passionate about accessibility, inclusion, and creating workplace solutions that provide equitable access

Why this role matters

• You will directly influence the employee experience by helping remove workplace barriers and ensuring employees have meaningful access to opportunities and support
• You will serve as a key advisor in situations that require both technical expertise and thoughtful human judgment, helping leaders make informed and defensible decisions
• You will contribute to a workplace culture that values inclusion, accessibility, and belonging while maintaining a strong compliance and risk-management
• You will help the organization navigate evolving disability and leave requirements while delivering consistent and equitable outcomes

Basic Qualifications

• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience
• 3–5+ years of experience in employee relations, HR advisory services, disability management, accommodation administration, or related HR functions

Pay Range

$81,515.00 - $95,900.00