HR Admin Receptionist

About the role

As a HR Admin Receptionist at Van’s Kitchen, you will be the first point of contact for visitors, customers, and employees. You will play a vital role in creating a warm and welcoming environment that reflects our faith-based values.

Responsibilities

• Greet visitors and provide a friendly, hospitable welcome.
• Answer incoming phone calls and direct them to the appropriate department or individual.
• Manage and maintain the reception area, ensuring it is neat and organized.
• Check and forward company voicemails.
• Assist with administrative tasks such as data entry, filing, stocking office supplies, sorting mail.
• Help coordinate and schedule appointments for employees and visitors.
• Maintain and update visitor logs.
• Ensure that all visitors adhere to security protocols and sign in as required.
• Serve as a liaison between visitors and employees, providing assistance and information as needed.
• Help management from different departments with administrative tasks.
• Handle general inquiries about the company.
• Feed the fish and turn on TVs in the lobby.
• Assist with special projects and events as needed (special events, SOPs, setting up interviews).
• Uphold the company's values in all interactions and communications.
• Set up security badges and pictures of new hires for the Production Manager’s office.
• Other duties as assigned.

Competencies & Skills

• Excellent communication, interpersonal skills, and professionalism.
• Friendly and approachable demeanor with a strong emphasis on hospitality.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Punctual and reliable with a professional appearance.
• Strong problem-solving skills and the ability to adapt to changing priorities.
• Strong sense of urgency.
• Willingness to learn and receive constructive feedback.
• Level-headed at all times; no emotional responses, excitability, or lack of discretion.
• Ability to keep private information confidential.
• Asks questions when unsure, before acting.
• Always be proactive versus reactive.
• Ability to assist with set up of Zoom and Teams meetings in conference rooms per the office calendar.

Requirements

• Strong commitment to the values and mission of Van’s Kitchen.
• High school diploma or equivalent; additional education or training in office administration is a plus.
• Previous receptionist or customer service experience is preferred.

Physical Requirements

While performing the responsibilities of this job, the employee must be able to access all equipment of the workstation and other areas as needed. Frequent lifting, bending, and twisting. Lifting up to 25 lbs. is required to complete some daily tasks.

Work Environment

You will be working in an office environment near the front door, so you will be exposed to warm and cold conditions. Working safely is our number one priority.

Benefits

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Company-paid disability and life insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional growth and development.