Houston 68 (Spring Green) Bakery - Cake Decorator - Part time

Job Summary

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Responsibilities

• Customer Service
  • Provides superior customer service.
  • Takes cake orders from customers by telephone or in person, with a high level of accuracy.
  • Answers customer questions regarding products; assists them with selections.
  • Uses suggestive selling techniques to meet customer needs and build department sales.
• Production
  • Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries.
  • Writes on cakes with icing on request.
  • Reads / executes daily production list through cake flow.
  • Ensures quality control of all products before sending to sales floor per VTAs.
  • Ensures cake product reaches the showcase and tables at prescribed times.
• Food Service
  • Prepares, packages, and merchandises fresh product effectively.
  • Slices, packages, labels, and rotates products.
  • Records production and shrink to aid in production planning.
• Food Safety
  • Maintains sanitation in work area.
  • Complies with H‑E‑B food safety and sanitation standards.
  • Complies with department / store operating procedures.
  • Operates / maintains all equipment properly.

Qualifications & Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience (required)
• Education: High School Diploma or GED or equivalent (required)
• Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, scale, label machine) (required)
  • Strong customer service skills (required)
  • Communication and interpersonal skills (required)
  • Reading and writing skills (required)
  • Planning and organizing skills (required)
• Licenses/Certifications:
  • Completion of Company Orientation (required)
  • Safety training (required)
  • eCommerce Online Ordering training upon hire (required)

Physical Demands & Working Conditions

• Function in a fast‑paced, retail environment, performing detailed and precise tasks.
• Constantly stand, reach at waist, grasp; occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills.
• Occasionally be exposed to wet, cold, hot conditions, and loud noise.
• Demonstrate the ability to lift up to 40 lb and manage loads in excess of 25 lb.
• Typical time spent:
  • Constantly: 5.5+ hours per 8‑hour day
  • Frequently: 2.5 – 5.5 hours per 8‑hour day
  • Occasionally: 0 – 2.5 hours per 8‑hour day
• Partners must not lift beyond their own safe lifting limit; if an item is too heavy, they should break it down or request assistance.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.