Houston 68 (Spring Green) Bakery - Food Service Rep - Part Time

Responsibilities

• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Slices, packages, and rotates products for poor quality
• Cleans and sanitizes display cases
• Operates and maintains equipment properly
• Complies with H-E-B food safety and sanitation standards
• Complies with department / Store operating procedures
• Records production and shrink to aid in production planning
• Assists in technical areas as needed (e.g., baking, frying, and decorating)
• Culls bakery products for poor quality, expiration dates
• Takes care of service counter
• Uses ordering system applications
• Uses Fresh Production Planner
• Performs inventory management processes (MSI, PAW) as required
• If applicable, ensures catering orders are prepared and ready in time for Customer pickup
• Performs all sanitation and maintenance tasks for Deli slicers
• Serves / packages products at customer's request
• Edits customers on preparation / reheating instructions of prepared foods
• Prepackages condiments (sauces, dressings) for prepared food items
• Cuts, slices, dices, chops, food in preparation for chef

Qualifications & Key Requirements

• Age Requirement: 18+
• Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • Ability to work in a fast-paced environment
• Work Experience:
  • Required: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
  • Required: Strong customer service skills
  • Required: Communication and interpersonal skills
  • Required: Reading and writing skills
  • Required: Planning and organizing skills
  • Required: Ability to work in a fast-paced environment
• Education:
  • Required: HS Diploma or GED or equivalent
• Licenses/Certifications: Completion of Company Orientation and Food safety and sanitation training upon hire
• Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Based on your Department:
  • Bakery: Constantly reach at waist, grasp; Frequently stand, walk, stoop; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs
  • Deli: Constantly reach at waist, grasp; Frequently stand, walk, stoop; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs