Houston 56 (Summerwood) Bakery - Cake Decorator - Part time

About the Role

As a Cake Decorator, you'll apply proper decorating techniques and maintain the quality of products by following guidelines. You'll prepare, package, and merchandise fresh products daily while upholding department and food safety/sanitation standards.

Responsibilities

• Customer Service:
  • Provides superior customer service.
  • Takes cake orders from customers by telephone or in person with high accuracy.
  • Answers customer questions and assists with selections.
  • Uses suggestive selling techniques to meet customer needs and boost sales.
• Production:
  • Applies proper decorating techniques according to visual training aids (VTAs) for quality cakes and pastries.
  • Writes on cakes with icing as requested.
  • Reads and executes the daily production list through cake flow.
  • Ensures quality control of all products before sending them to the sales floor per VTAs.
  • Ensures cake products reach the showcase and tables at prescribed times.
• Food Service:
  • Prepares, packages, and merchandises fresh products effectively.
  • Slices, packages, labels, and rotates products.
  • Records production and shrink to aid in production planning.
• Food Safety:
  • Maintains sanitation in the work area.
  • Complies with H-E-B food safety and sanitation standards.
  • Follows department/store operating procedures.
  • Operates and maintains equipment properly.

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience – Required
• Knowledge/Skills/Abilities:
  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) – Required
  • Strong customer service skills – Required
  • Communication and interpersonal skills – Required
  • Reading and writing skills – Required
  • Planning and organizing skills – Required
• Education: HS Diploma or GED or equivalent – Required
• Licenses/Certifications:
  • Completion of Company Orientation – Required
  • Safety training – Required
  • eCommerce Online Ordering training upon hire – Required

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment with detailed and precise tasks.
• Work with customers, staying attentive to their needs.
• Constantly stand, reach at waist, and grasp.
• Occasionally walk, reach overhead, at shoulder, knee, or floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull, pinch, and utilize fine motor skills.
• Occasionally exposed to wet, cold, hot conditions, and loud noise.
• Lift up to 40 lbs and manage in excess of 25 lbs.
• Partners must never lift beyond their safe lifting limit; break down heavy items or ask for assistance if needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Last revised: 10/1/2018