Houston 66 (Washington Heights) Dairy - Customer Service Rep - Part time

We need to output HTML fragment with sections: Responsibilities, Qualifications, maybe others if present. The posting includes Responsibilities (with subcategories), Qualifications & Key Requirements (including age, work experience, education, licenses, physical demands). No explicit Benefits, Pay, Schedule sections. So we include only sections with real content: Responsibilities and Qualifications. We must not repeat job title as heading. Use

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  for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. The posting includes some boilerplate like "The responsibilities and essential functions outlined above describe the general nature..." That's part of responsibilities? It's a note; we can keep as prose. Also "Duties and responsibilities may be modified..." etc. Keep. We need to format responsibilities: The posting has a "Job Summary:" then "Key Responsibilities & Essential Functions:" then subcategories: Stocking, Customer Service, Sales, Food Safety / Sanitation, Additional Department-Specific Responsibilities / Pre-requisites (with sub-sub categories). We need to turn into

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  • . The subcategories could be headings? But we only allowed

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    with description. We need to preserve all details. Let's extract responsibilities list: - Stocks and rotates items as needed - Assists with inventory control; loads, unloads, and moves product - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Organizes merchandise on pallets to make the department presentable to the public - Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed - Maintains standards in shrink, safety, inventory control, and sanitation - Checks shipments for out-of-date and damaged product to ensure freshness and quality of products - Builds, stocks, maintains, and takes down store displays - Performs the duties of Customer Service Assistant as needed - Provides superior customer service - Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build department sales - Cleans and sanitizes sales floor, display cases, prep areas, and equipment - Properly handles and maintains the operation of all equipment - Complies with departmental SOPs and store operating procedures - Additional Department-Specific Responsibilities / Pre-requisites: - Beauty: Knowledge of beauty and cosmetic aids - Drugstore / General Merchandise: Prepares tags and signs as needed - Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; Prepares tags and signs as needed - Texas Backyard: Passion for outdoors; Ability to complete Green Thumb training (H-E-B internal training) - Entertainment: Knowledge in the audio / video field; Knowledge of specialty products, movies, music, electronics, and video games Also there is a Job Summary line: "As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service." That's prose. We also have note: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." We'll include that as prose after list. Now Qualifications & Key Requirements: - Age Requirement: 18+ - Work Experience: Knowledge/Skills/Abilities: - Strong customer service skills - Required Communication and interpersonal skills - Required Reading and writing skills - Required Planning and organizing skills - Education: HS Diploma or GED (or equivalent) Required - Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire - Physical Demands & Working Conditions: (lots of text). We need to preserve all details. It includes multiple department-specific physical demands. We could treat each department as sublist. We need to output as

    • for any list of duties/requirements/benefits. So we can treat each bullet as
    • . For sub-bullets we could nest
      • inside. We must not create sections like Benefits, Pay, Schedule unless present. Not present. Thus final HTML:

        Responsibilities

        Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service.

        • Stocks and rotates items as needed
        • Assists with inventory control; loads, unloads, and moves product
        • Organizes, cleans, and prepares back area for the night crew and incoming trucks
        • Organizes merchandise on pallets to make the department presentable to the public
        • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
        • Maintains standards in shrink, safety, inventory control, and sanitation
        • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
        • Builds, stocks, maintains, and takes down store displays
        • Performs the duties of Customer Service Assistant as needed
        • Provides superior customer service
        • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
        • Merchandises product effectively
        • Uses suggestive selling techniques to meet customer needs and build department sales
        • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
        • Properly handles and maintains the operation of all equipment
        • Complies with departmental SOPs and store operating procedures
        • Additional Department-Specific Responsibilities / Pre-requisites:
          • Beauty: Knowledge of beauty and cosmetic aids
          • Drugstore / General Merchandise: Prepares tags and signs as needed
          • Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; Prepares tags and signs as needed
          • Texas Backyard: Passion for outdoors; Ability to complete Green Thumb training (H-E-B internal training)
          • Entertainment: Knowledge in the audio / video field; Knowledge of specialty products, movies, music, electronics, and video games

        The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

        Then Qualifications:

        Qualifications

        • Age Requirement: 18+
        • Work Experience: Knowledge/Skills/Abilities:
          • Strong customer service skills
          • Required Communication and interpersonal skills
          • Required Reading and writing skills
          • Required Planning and organizing skills
        • Education: HS Diploma or GED (or equivalent) Required
        • Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire
        • Physical Demands & Working Conditions:
          • Function in a fast-paced, retail environment, in detailed and precise tasks
          • Work with Customers, staying attentive to their needs
          • Perform the following, based on your Department:
            • Beauty:
              • Constantly*: reach at waist, grasp
              • Frequently: stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
              • Occasionally*: sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
              • Occasionally be exposed to cold, loud noise, and wet conditions
              • Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**
            • Drugstore / General Merchandise:
              • Constantly*: reach at waist, pivot, grasp
              • Frequently: stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
              • Occasionally: sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
              • Occasionally be exposed to cold, loud noise, and wet conditions
              • Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**
            • Grocery:
              • Constantly*: reach at waist, pivot, grasp
              • Frequently: stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists
              • Frequently be exposed to cold conditions
              • Occasionally: sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
              • Occasionally be exposed to loud noise, and wet conditions
              • Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs**
            • Texas Backyard:
              • Constantly*: reach at waist, grasp
              • Frequently: stand, walk
              • Occasionally: reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
              • Occasionally be exposed to wet conditions and loud noise
              • Frequently be exposed to ambient temperatures
              • Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs**
            • Healthy Living:
              • Constantly*: stand, reach at shoulder, reach at waist, pivot, grasp, pinch
              • Frequently: walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
              • Occasionally: bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
              • Occasionally be exposed to cold, loud noise, and wet conditions
              • Must be able to lift 50 lbs, and manage in excess of 50 lbs**
          • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per