Housing Stability Specialist

About the role

Join EDEN in Cleveland as a Housing Stability Specialist, where you will play a crucial role in providing assistance to clients seeking affordable housing solutions. This position allows you to engage deeply with the community, offering essential case management services to support individuals navigating the complexities of rental assistance and Section 8 housing programs. The flexibility to work from home means you can create an environment that fosters productivity while balancing your professional and personal life. As you help vulnerable populations secure stable housing, you will also cultivate innovative strategies to overcome challenges, embodying our core values of empathy and integrity.

About EDEN

EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home.

Responsibilities

• Assist clients in navigating rental assistance programs like Section 8 and ensure they understand their options for affordable housing.
• Conduct assessments and develop personalized case management plans that address individual needs and circumstances.
• Provide guidance and support to clients via phone and virtual meetings, while documenting their progress meticulously.
• Perform outreach to community partners and housing providers to foster collaborative relationships, ensuring all resources are available for clients.
• Participate in team meetings to discuss best practices and strategies for tackling housing challenges.
• Empower clients with the resources needed to secure stable housing while demonstrating a strong commitment to excellence and innovation.

Schedule

Dynamic and engaging schedule from Monday to Friday.

Requirements

• High school diploma or equivalent.
• Three years of experience in homeless and housing services.
• Bachelor’s degree is preferred.
• Valid Ohio driver’s license with four points or less, and proof of insurance.
• Reliable personal vehicle for transportation to meet with clients and community partners.

Preferred Qualifications

• Certification in Housing Quality Standards (HQS).

Skills

• Proficiency in software tools for case management and client tracking.
• Strong problem-solving skills and an empathetic approach.
• Knowledge of the complexities within affordable housing.

Benefits

• Medical, Dental, and Vision insurance.
• 401(k) retirement plan.
• Life Insurance.
• Competitive salary.
• Paid Time Off.